Steven Louis
Humble
Summary
Dedicated barista with a proven track record in delivering exceptional customer service and maintaining high cleanliness standards. Skilled in training team members and optimizing workflows for peak efficiency.
Dynamic and detail-oriented professional with experience in food and beverage service. Known for exceptional problem-solving skills, time management, and a commitment to team performance. Ready to leverage expertise to enhance customer satisfaction and operational efficiency.
Results-driven individual with a versatile background in food service. Expertise in customer service, team training, and maintaining cleanliness. Prepared to contribute to high-quality service and streamlined operations.
Experienced with crafting and serving specialty coffee beverages. Utilizes customer service skills to enhance overall guest experience. Strong understanding of coffee preparation techniques, inventory management, and maintaining clean workspace.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista
Starbucks, Barista
Kingwood, TX
10.2025 - Current
- Delivered exceptional customer service, ensuring satisfaction through personalized beverage recommendations.
- Operated espresso machines and other equipment to prepare high-quality beverages accurately and efficiently.
- Managed inventory levels, restocking supplies to maintain optimal product availability for peak hours.
- Trained new baristas on beverage preparation techniques and company policies to enhance team performance.
- Collaborated with team members to streamline workflows, increasing overall efficiency during busy shifts.
- Implemented cleanliness standards by maintaining a tidy work environment and adhering to health regulations.
- Resolved customer complaints promptly, enhancing customer loyalty through effective problem-solving skills.
- Maintained a clean and organized workspace for optimal productivity and safety.
Line Cook
Fajita Petes
Humble, TX
08.2024 - 03.2025
- Prepared and cooked high-quality dishes according to standardized recipes.
- Maintained cleanliness and organization of kitchen workspace, adhering to food safety standards.
- Collaborated with team members to ensure timely dish preparation during peak service hours.
- Assisted in training new kitchen staff on cooking techniques and safety protocols.
- Monitored inventory levels, notifying management of supply needs to prevent shortages.
- Contributed to menu development by suggesting seasonal ingredients and innovative dish ideas.
- Implemented efficient food prep methods, reducing waste and optimizing workflow in the kitchen.
- Ensured consistency in food presentation and flavor, enhancing overall guest satisfaction experience.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Cashier/ Acting Manager
Rc Pizza and Pasta
Kingwood, TX
03.2023 - 06.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accuracy in cash handling and balanced registers at shift end.
Cashier, Pizza Maker
Dominos Pizza Inc.
11711 Will Clayton Pkway
06.2021 - 07.2022
- Processed customer transactions efficiently using POS systems.
- Assisted in maintaining cleanliness and organization of workstations.
- Provided attentive customer service, addressing inquiries and concerns promptly.
- Collaborated with team members to ensure timely order preparation and delivery.
Education
Associate of Arts - Arts
Lone Star College
Houston, TX05-2026
High School Diploma -
Atascocita Highschool
Atascosa, TX05-2022
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Cash handling
- Active listener
- Opening and closing duties
- Cleanliness
- Exceptional customer service
- Team leadership
- Order taking
- Cash register operation
- Espresso machine operation
- Decision-making
Accomplishments
- Memorized ingredients and recipes for [Number] specialty drinks.
- Served individually made coffee drinks to over [Number] customers daily.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- food handlers
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Barista
Starbucks, Barista
10.2025 - Current
Line Cook
Fajita Petes
08.2024 - 03.2025
Cashier/ Acting Manager
Rc Pizza and Pasta
03.2023 - 06.2024
Cashier, Pizza Maker
Dominos Pizza Inc.
06.2021 - 07.2022
Associate of Arts - Arts
Lone Star College
High School Diploma -
Atascocita Highschool