Steven Loving
Fort Myers
Summary
Strategic business leader skilled in driving revenue growth through consultative selling and data-driven market analysis. Proven ability to enhance executive partnerships and translate complex challenges into actionable strategies that boost account value and customer success.
Overview
16
16
years of professional experience
Work History
Business Development Manager – Healthcare Provider & Payer Vertical
Sutherland Global
06.2025 - Current
- Built and managed a $3M+ annual contract value pipeline, driving enterprise healthcare opportunities across payer, provider, and digital health organizations.
- Developed account growth strategies aligned with client objectives, expanding market penetration and accelerating qualified pipeline generation by 25%.
- Identified high-value healthcare market segments through competitive and industry analysis, enhancing account targeting and prioritizing opportunities for increased revenue potential.
- Partnered with sales, marketing, solution architecture, and delivery leaders to advance opportunities from initial engagement through proposal development and contract execution.
- Influenced solution development by leveraging healthcare market intelligence and client insights on AI, automation, customer experience, and operational efficiency initiatives. contributing to innovative service offerings.
Founding Account Executive
Lux Research
12.2024 - 06.2025
- Advised enterprise leaders on emerging technologies and innovation strategies, enhancing clients' evaluation of investment opportunities and mitigation of business risk.
- Partnered with analysts, researchers, and data scientists to deliver research-driven recommendations supporting strategic planning and technology adoption decisions.
- Guided customers through technology assessments and innovation roadmaps, leading to informed R&D and product development prioritization.
- Supported commercialization and growth initiatives by translating complex research into actionable business recommendations for executive stakeholders.
Business Development Director
Gartner
02.2021 - 12.2024
- Closed $400K in new business in 2021, achieving 200% of target and ranking among top sales professionals.
- Generated $1.18M+ in new contract revenue across three years, consistently exceeding annual sales objectives and earning recognition in Gartner’s Winner’s Circle.
- Built relationships with CIOs, CFOs, and executive leadership teams to align technology investments with enterprise growth objectives.
- Leveraged Gartner research assets to identify growth opportunities and enhance client retention, expanding account value.
- Delivered executive-level presentations translating Gartner research into actionable strategies that improved decision-making and risk management.
Business Development Manager
Experis IT
01.2019 - 01.2021
- Increased annual revenue from $175K to $1.5M in year one and exceeded $2M in year two by acquiring new enterprise clients and expanding existing accounts.
- Developed strategic sales plans, increasing job requisitions by 5% and expanding placement opportunities.
- Maintained average of 15 billable consultants, enhancing account penetration and deepening client relationships.
- Served as primary client advisor, enhancing service delivery and fostering long-term customer retention.
Branch Manager
Westaff Staffing Services
09.2018 - 01.2021
- Boosted branch profitability by 15% by expanding territory, acquiring new clients, and optimizing workforce strategies.
- Increased active workforce by 29%, growing assigned employees from 75 to 105 within months of assuming branch leadership.
- Enhanced recruiting effectiveness through targeted digital sourcing and social media initiatives, resulting in a stronger candidate pipeline.
Branch Manager
Securitas Security Services
04.2017 - 07.2018
- Increased weekly revenue by 46%, growing from $65K to $95K, while expanding annual revenue from $3.38M to $4.94M.
- Led operations for 200+ employees across 40–50 client accounts, enhancing service quality, optimizing staffing effectiveness, and boosting customer satisfaction.
- Enhanced workforce performance through development and implementation of onboarding, coaching, and training initiatives.
Account Executive
Saia Freight
07.2015 - 11.2016
- Increased daily revenue from approximately $50 to $3,000 within one year through strategic prospecting and new customer acquisition.
- Negotiated pricing and transportation agreements, expanding market share and enhancing customer retention.
- Collaborated with operations teams to enhance service quality and support account growth.
Branch Manager
Enterprise Rent-A-Car
06.2010 - 07.2015
- Oversaw high-volume locations, enhancing revenue growth, elevating customer satisfaction, and fostering employee development.
- Achieved multiple promotions into branch leadership roles driven by exceptional sales performance and effective operational execution.
- Developed and promoted management trainees through coaching and performance management programs.
- Cultivated corporate account relationships while partnering with large automotive dealerships and universities.
Education
Bachelor of Science - Business Administrative Systems Management
Southeast Missouri State University
Cape Girardeau, MOSkills
- Solution selling
- Enterprise sales
- Strategic account management
- Account expansion
- Customer retention
- Growth strategies
- Pipeline management
- Contract negotiation
- Healthcare technology adoption
- Data-driven healthcare strategies
- Market analysis
- Executive presentations
- Qualification techniques
- Salesforce proficiency
- Cross-functional leadership
- Executive relationship management
Timeline
Business Development Manager – Healthcare Provider & Payer Vertical
Sutherland Global
06.2025 - Current
Founding Account Executive
Lux Research
12.2024 - 06.2025
Business Development Director
Gartner
02.2021 - 12.2024
Business Development Manager
Experis IT
01.2019 - 01.2021
Branch Manager
Westaff Staffing Services
09.2018 - 01.2021
Branch Manager
Securitas Security Services
04.2017 - 07.2018
Account Executive
Saia Freight
07.2015 - 11.2016
Branch Manager
Enterprise Rent-A-Car
06.2010 - 07.2015
Bachelor of Science - Business Administrative Systems Management
Southeast Missouri State University