Steven Mahler
Washington,MO
Summary
Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency.
Overview
13
13
years of professional experience
Work History
Service Technician
The ICEE Company
03.2021 - Current
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
Laborer/Leader
Becker Contracting
08.2017 - 02.2021
- Led crews, planned work and distributed daily assignments.
- Motivated team members to meet demanding project targets without sacrificing quality.
- Operated heavy equipment to move supplies and machinery.
- Observed workers and quickly identified problems, implementing corrective actions to eliminate work errors.
Laborer
Calahan Construction
04.2013 - 05.2018
- Worked alongside team to accomplish work goals according to schedule.
- Understood and followed verbal and written instructions to complete work correctly.
- Maintained organized and clean work areas at all times on job sites.
- Loaded, unloaded, and moved material to and from storage and production areas.
CSR/Hitch Installer
Uhaul Moving And Storage
03.2011 - 04.2013
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
High School Diploma -
St. Charles West High School
Saint Charles, MO05.2010
Skills
- I Remain Teachable
- Power Tool Proficiency
- Preventive Maintenance
- Interacting with Customers
- Operate Equipment
- Problem Solving
Timeline
Service Technician
The ICEE Company
03.2021 - Current
Laborer/Leader
Becker Contracting
08.2017 - 02.2021
Laborer
Calahan Construction
04.2013 - 05.2018
CSR/Hitch Installer
Uhaul Moving And Storage
03.2011 - 04.2013
High School Diploma -
St. Charles West High School
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