Priscilla Villegas
West Covina,CA
Summary
Business administrative student, focused on business development and finance. Experienced with years of customer service, relationship building, and detail-orientation. An eager learner, who is passionate about business in the automotive industry.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Service Technician
Tesla, Inc.
West Covina, CA
06.2023 - 07.2024
- Maintained accurate records of service calls, repairs, and parts used.
- Diagnosed problems and determined solutions for various customer issues.
- Installed new systems according to manufacturer specifications.
- Troubleshot electrical circuits using schematics and diagrams.
- Inspected equipment for proper operation and safety hazards prior to use.
- Attended Tesla Service training classes.
- Learning and utilizing all Tesla applications.
- Manage time efficiently in running the one-hour fast lane vehicles, ensuring customer satisfaction.
Senior Office Assistant
Rowland Unified School District
Rowland Heights, CA
02.2021 - 06.2023
- Provided administrative support to counselors, automotive teacher, and administrative staff members.
- Managed incoming calls, emails, mail, and other correspondence from other districts, local authorities, and legal representatives.
- Created spreadsheets to track student data, project progress, and record-keeping.
- Followed FERPA regulations in efforts to maintain confidentiality of sensitive information.
- Prepared comprehensive record-keeping and reports utilizing Microsoft applications like Excel, Word, and PowerPoint.
- Regularly update and enter crucial information into the state-wide school system, such as transcripts, legal obligations, and personal information.
Customer Service Rep & Bookkeeper
Staples, The Office Supply Superstore
Los Angeles, CA
09.2017 - 02.2021
- Provided exceptional customer service.
- Cashier.
- Generated invoices for store and tracked payments received from customers.
- Petty cash handling.
- Developed internal control procedures to ensure accurate recordkeeping.
- Support management team in administrative duties.
- Maintained and reconciled general ledger accounts.
- Performed month-end closing activities.
Education
Bachelor of Science - Business Administration, Finance
Cal Poly Pomona
Pomona, CA06.2027
Associates of Science - Business Administration
Citrus College
Glendora, CA06.2022
Skills
- Growth mindset
- Teachable
- Tech-savvy
- Problem-solving
- Organizational
- Communicative
- Detail-oriented
Certification
Accounting Certificate
Tesla Program Certificates:
- High Voltage Bus II
- Infotainment II
- Ancillary Bay II
Languages
Spanish
Professional
References
References available upon request.
Timeline
Service Technician
Tesla, Inc.
06.2023 - 07.2024
Senior Office Assistant
Rowland Unified School District
02.2021 - 06.2023
Customer Service Rep & Bookkeeper
Staples, The Office Supply Superstore
09.2017 - 02.2021
Bachelor of Science - Business Administration, Finance
Cal Poly Pomona
Associates of Science - Business Administration
Citrus College
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