Steven Mahr
Youngstown,OH
Summary
Driven and adept Customer Service Associate from Lowes Home Improvement, I am a fast learner with great problem solving skills, ensuring high customer satisfaction and efficient file management. My experience at YSU has honed my ability to handle sensitive information discreetly with care and allowing me to keep the sensitive information well organized.
Overview
4
4
years of professional experience
Work History
Student Secretary
YSU Department of Psychological Sciences
05.2023 - 12.2023
- Aided to w welcoming office environment for faculty and students by providing assistance.
- Managed sensitive University information while keeping the confidentiality of the students intact
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Customer Service Associate
Lowes Home Improvment
05.2020 - 12.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Aided in a cleanly work environment with an well organized department which lead to less wasted time searching for product.
Education
High School Diploma -
Campbell Memorial Highschool
Campbell, OH05.2020
Skills
- Document Preparation
- Fast Learner
- Customer Service
- Problem-Solving
- Paperwork Processing
- File Management
Timeline
Student Secretary
YSU Department of Psychological Sciences
05.2023 - 12.2023
Customer Service Associate
Lowes Home Improvment
05.2020 - 12.2022
High School Diploma -
Campbell Memorial Highschool
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