Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Steven Martinez

Steven Martinez

Brooklyn,New York

Summary

Data-driven analytics leader with over 6 years of experience converting intricate business challenges into quantifiable outcomes across telecommunications, media & entertainment, and pharmaceutical sectors.

Overview

7
7
years of professional experience

Work History

Data Measurement Lead (Contractor)

Verizon
New York, NY
05.2024 - Current
  • Developed and currently maintaining the CX Performance Dashboard on Looker Studio for organization-wide use
  • Created measurements and metrics for a design system, pioneering new data analysis methods
  • Collaborated with various data sources including design systems, employee data, and financial data to derive insights
  • Implemented data visualization tools to enhance reporting capabilities

Senior Analyst, Monetization

Starz
New York, NY
03.2023 - 02.2024
  • Spearheaded retention and cancellation offer strategies, enhancing customer retention rates by 4%
  • Conducted A/B tests on advertisement campaigns, optimizing performance for improved engagement and conversion rates by 5.5%
  • Prepared management reporting and monitored performance through data analysis and trend summarization

Senior Associate, Business Intelligence

Tappa
New York, NY
03.2021 - 03.2023
  • Monitored and evaluated ads performance for Advertising Technology Platform using SQL & Excel
  • Developed partner strategy dashboard using Quicksights, generating $300k+ in net revenue
  • Served as liaison between Business and Product/Technical teams for actionable insights
  • Prepared management reporting by analyzing performance data and trends

Analytics Operations Analyst

Merck
Kenilworth, NJ
03.2019 - 03.2021
  • Analyzed and interpreted data to inform decision-making processes
  • Developed and implemented automated reporting processes to streamline operations
  • Utilized data modeling and statistical analysis to extract meaningful insights
  • Implemented process improvements to enhance efficiency and accuracy

Business Intelligence Consultant

SDG Group
Princeton, NJ
03.2018 - 03.2019
  • Developed and implemented data schemas for BI applications utilizing large datasets
  • Provided ongoing application support for testing phases and production environments
  • Created applications focusing on medical forums, e-resources, and vaccines

Education

Bachelor of Science - Business Analytics

Montclair State University
Montclair, NJ
01-2019

Skills

  • Data visualization
  • Dashboard development (Looker Studio, Qlik Sense, QuickSight, Tableau)
  • SQL querying
  • Data analysis
  • Microsoft Office
  • A/B testing
  • Performance monitoring
  • Customer retention
  • Leadership
  • Adaptability
  • Communication

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Data Measurement Lead (Contractor)

Verizon
05.2024 - Current

Senior Analyst, Monetization

Starz
03.2023 - 02.2024

Senior Associate, Business Intelligence

Tappa
03.2021 - 03.2023

Analytics Operations Analyst

Merck
03.2019 - 03.2021

Business Intelligence Consultant

SDG Group
03.2018 - 03.2019

Bachelor of Science - Business Analytics

Montclair State University