Steven Maxfield
Orlando,FL
Summary
Detail-oriented Linehaul Coordinator with proven expertise in freight operations and metrics tracking. Committed to improving service performance through effective problem-solving and communication.
Overview
7
7
years of professional experience
Work History
Linehaul Coordinator
FedEx Ground
Orlando, Florida
12.2024 - Current
- Coordinates daily linehaul operations to ensure the efficient movement of trailers and freight between FedEx hubs and terminals
- Responds to service disruptions, equipment shortages, and route exceptions by implementing timely corrective actions
- Schedules and monitors driver assignment route coverage, and trailer utilization to support on-time service performance
- Tracks freight movement and transportation metrics using FedEx systems, ensuring compliance with operational procedures and safety standards
Operations Administrator
FedEx Ground
Sanford, Florida
02.2024 - 12.2024
- Processed customer inquiries and resolved issues promptly and professionally.
- Fielded phone calls from customers and answered diverse questions.
- Performed quality assurance audits to verify data, accuracy, compliance with company policies, and adherence to operational procedures
- Processed hazmat and international packages to ensure DOT, FedEx and safety policies are adhered to
- Performed VSA audits on TSPs to verify packages are being scanned correctly and delivered on time to ensure packages do not fail service
Athletics Intern
Seminole High School
Sanford, Florida
03.2023 - 05.2024
- Monitored compliance with safety protocols during all athletic activities and events
- Created promotional materials such as flyers, posters, and banners for athletic events
- Assisted with game day operations by setting up fields and arenas before each game or match
- Evaluated current athletic facilities and identified areas needing improvement
- Communicated clearly with coworkers using radio, phone and text to stay on top of operations needs
Package Handler
FedEx Ground
Sanford, Florida
11.2022 - 02.2024
- Loaded and unloaded trucks while adhering to safety protocols
- Collaborated with colleagues to improve workflow efficiency during peak hours
- Scanned and sorted packages according to destinations and service type using handheld scanner
- Loaded and transported IC packages on the tugger carts across the building
Assistant Football Coach
Melbourne Central Catholic High School
Melbourne, Florida
03.2022 - 12.2022
- Coordinated player conditioning programs to improve athletic readiness.
- Assisted head coach in game strategy and play execution.
- Mentored student-athletes on sportsmanship and teamwork principles.
- Analyzed game footage to identify areas for improvement.
- Instructed players in proper technique and fundamentals of football.
- Acted as positive role model for team athletes and community members.
- Participated in fundraising events to support the program's needs.
Team Leader
Rack Rooms Shoe Store
Melbourne, Florida
06.2019 - 12.2022
- Led team in daily operations and customer service excellence.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Resolved customer inquiries and complaints promptly and professionally.
- Trained staff on product knowledge and sales techniques.
- Maintained a positive work environment that promoted collaboration between team members.
- Managed inventory levels and organized stockroom efficiently.
Education
Bachelor of Science - Kinesiology
University of Central Florida
Orlando, FL05-2025
Associate of Arts - General Studies
Eastern Florida State College
Cocoa, FL12-2020
Skills
- Freight coordination
- Logistics analysis
- Route optimization
- Dispatching proficiency
- Data analysis
- Team collaboration
- Effective communication
Timeline
Linehaul Coordinator
FedEx Ground
12.2024 - Current
Operations Administrator
FedEx Ground
02.2024 - 12.2024
Athletics Intern
Seminole High School
03.2023 - 05.2024
Package Handler
FedEx Ground
11.2022 - 02.2024
Assistant Football Coach
Melbourne Central Catholic High School
03.2022 - 12.2022
Team Leader
Rack Rooms Shoe Store
06.2019 - 12.2022
Bachelor of Science - Kinesiology
University of Central Florida
Associate of Arts - General Studies
Eastern Florida State College