Summary
Overview
Work History
Education
Skills
Timeline
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Steven Michaelson

New York,NY

Summary

Adept at navigating the complexities of insurance claims, I significantly enhanced customer satisfaction and reduced fraud at Fronter Adjusters. My expertise in claims investigation and commitment to professional ethics have been pivotal in resolving claims efficiently, especially during high-pressure situations like hurricanes. Skilled in property valuation and negotiations, I excel in delivering empathetic yet professional service.

Overview

26
26
years of professional experience

Work History

Independent Insurance Adjuster

Fronter Adjusters
01.1993 - 04.2019
  • Managed sensitive situations with empathy while maintaining professional boundaries during interactions with distraught policyholders.
  • Reduced fraud instances by conducting meticulous investigations and identifying suspicious claims patterns.
  • Increased claims resolution speed by effectively negotiating settlements with policyholders or their representatives within established authority limits.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information on claim status.
  • Have worked over 10 hurricanes , handled all aspects. From field work to estimates.

Education

Associate of Arts - Business

Hillsborough Community College
Tampa, FL
08.1993

Skills

  • Claims Investigation
  • Professional ethics
  • Technical knowledge
  • Property valuation

Timeline

Independent Insurance Adjuster

Fronter Adjusters
01.1993 - 04.2019

Associate of Arts - Business

Hillsborough Community College

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Steven Michaelson