Steven Miller
Saltys Island Bar and Grille
Belleair Beach,FL
25
years of professional experience
Results-driven shift manager with over a decade of experience optimizing operations and developing training programs. Skilled in time management and decision-making, consistently achieving operational efficiency and fostering a high-performance team environment.
Work History
Manager/Bartender Shift Manager
12 Years 8 Months- Managed staff scheduling, optimizing workforce efficiency during peak hours.
- Developed and implemented training programs for new employees, enhancing team performance.
- Oversaw daily operations to ensure exceptional customer service and satisfaction.
- Analyzed operational processes, identifying areas for improvement and cost reduction.
- Monitored inventory levels, coordinating with suppliers to maintain stock availability.
- Maintained professional, organized, and safe environment for employees and patrons.
Bartender
4 Years 5 Months- Provided excellent customer service in fast-paced bar environment.
- Crafted signature cocktails and maintained high-quality beverage standards.
- Trained new bartenders on mixing techniques and customer engagement strategies.
- Managed inventory levels, ensuring timely restocking of supplies and ingredients.
- Collaborated with management to create seasonal drink menus aligned with customer preferences.
Correctional Officer
7 Years- Conducted regular security checks to identify and address potential hazards within the institution.
- Supervised inmate activities to maintain safety and compliance with facility regulations.
- Managed incident reports and documented observations to ensure accurate record-keeping.
- Collaborated with mental health professionals to support inmates' psychological well-being.
- Conducted routine and emergency head counts.
- Completed intake paperwork, fingerprints, and searches.
- Coordinated with law enforcement agencies to ensure smooth transfer of inmates.
- Responded to emergency situations and de-escalated hostile confrontations.
Education
Bachelor of Science - Agricultural Business
- [Scholarship Name] Scholarship Recipient
- [Number] GPA 3.7
Skills
Project management
Staff management
Staff training and development
Team leadership
Customer service
Operational efficiency
Team management
Decision-making
Time management
Verbal and written communication
Relationship building
Timeline
Manager/Bartender Shift Manager
Saltys Island Bar and Grille
01.2014 - CurrentRead More
Bartender
12th and Hiland
08.2009 - 01.2014Read More
Correctional Officer
Bucks County Dept of Corrections
03.2002 - 03.2009Read More
Deleware Valley University
Bachelor of Science from Agricultural Business
Read More