Steven Milligan
Fort Madison,IA
Summary
Astute Business Owner experienced in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives.
Overview
1
1
year of professional experience
Work History
Owner
Milligan Contracting
06.2023 - Current
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Fostered an environment promoting continuous improvement empowering employees to identify opportunities for enhancing operational efficiency.
Mechanic
Silgan Containers
01.2023 - 06.2023
- Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
- Consistently met or exceeded company performance metrics through diligent work ethic and attention to detail in all repair tasks.
- Streamlined repair processes by maintaining a well-organized and clean workspace, contributing to increased productivity.
- Explained estimates and determined repair timelines to manage customer expectations.
- Enhanced customer satisfaction with prompt diagnosis and resolution of complex mechanical issues.
- Collaborated with team members to complete large-scale projects, ensuring timely completion and high-quality workmanship.
Education
High School Diploma -
Central Lee High School
Donnellson, IA05.2021
Skills
- Business Management
- KPI Management
- Budget Administration
- Administrative Oversight
- Investor Relations
- Operations Management
Timeline
Owner
Milligan Contracting
06.2023 - Current
Mechanic
Silgan Containers
01.2023 - 06.2023
High School Diploma -
Central Lee High School
Similar Profiles
Alexander PerezAlexander Perez
Concrete Finisher at J Lee MilliganConcrete Finisher at J Lee Milligan
Andrew BeaversAndrew Beavers
Baseball Intern at Milligan UniversityBaseball Intern at Milligan University
ABIGAIL (ABBIE) LAINABIGAIL (ABBIE) LAIN
Lifeguard at Milligan Park PoolLifeguard at Milligan Park Pool
Derek ThompsonDerek Thompson
Plant Operator at Roquette AmericaPlant Operator at Roquette America
Todd RossTodd Ross
Utilities' Field Operator at Koch FertilizerUtilities' Field Operator at Koch Fertilizer