Steven Mills
Rainsville,AL
Summary
Motivated Mig Welder committed to exceeding job expectations through attention to detail and strong problem-solving skills. Goes the extra length maintaining safety standards, managing inventory, and enhancing customer satisfaction by delivering high-quality workmanship and addressing concerns promptly.
Competent in maintaining equipment and tools, as well as preparing surfaces, finishing products and repairing defects. Safety-oriented and hardworking.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Auto Detailer / Owner
Elevate Detailing
Sault Ste. Marie, MI
04.2021 - Current
- Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
- Maintained a clean and organized workspace, ensuring optimal workflow and safety standards.
- Exceeded client expectations by paying close attention to detail and promptly addressing any concerns or issues, resulting in a strong reputation for excellence within the community.
- Managed inventory of cleaning supplies and equipment, ensuring availability for efficient completion of tasks at hand.
- Ran advertisements both online and in person to generate more traffic to my business.
Sales Associate
Cricket Wireless
Scottsboro, AL
10.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
Hotel Housekeeper
Choice Hotels
Sault Ste. Marie, MI
04.2021 - 02.2022
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
- Checked guest rooms to identify damages or maintenance needs and reported to supervisor for prompt response.
- Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
Head Cook
Frank's Place Family Dining
Sault Ste. Marie, MI
06.2020 - 03.2021
- Placed orders to restock items before supplies ran out.
- Maintained high standards of cleanliness and sanitation in the kitchen, meeting or exceeding health department requirements.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Customer Service Representative
Dominos's Pizza
Oswego, IL
06.2018 - 05.2019
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
GED -
GED Program
Scottsboro, AL11-2024
Welding Certification - MIG Welding
Adult CTE Program
Sault Ste. Marie, MI09-2021
Skills
- High-pressure washing
- Chemical handling knowledge
- Vehicle inspection abilities
- Quality Control Analysis
- Teamwork and Collaboration
- Work Area Cleaning
- Welding Safety Procedures
- Power tool use
- Welding Equipment Maintenance
Certification
- ServSafe Food Handler Certification - National Restaurant Association. (2018)
- Mig Welding Certification [Bend Test, ADULT CTE] (2021)
Timeline
Sales Associate
Cricket Wireless
10.2024 - Current
Auto Detailer / Owner
Elevate Detailing
04.2021 - Current
Hotel Housekeeper
Choice Hotels
04.2021 - 02.2022
Head Cook
Frank's Place Family Dining
06.2020 - 03.2021
Customer Service Representative
Dominos's Pizza
06.2018 - 05.2019
GED -
GED Program
Welding Certification - MIG Welding
Adult CTE Program