Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Steven Mills

Rainsville,AL

Summary

Motivated Mig Welder committed to exceeding job expectations through attention to detail and strong problem-solving skills. Goes the extra length maintaining safety standards, managing inventory, and enhancing customer satisfaction by delivering high-quality workmanship and addressing concerns promptly.

Competent in maintaining equipment and tools, as well as preparing surfaces, finishing products and repairing defects. Safety-oriented and hardworking.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Auto Detailer / Owner

Elevate Detailing
04.2021 - Current
  • Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
  • Maintained a clean and organized workspace, ensuring optimal workflow and safety standards.
  • Exceeded client expectations by paying close attention to detail and promptly addressing any concerns or issues, resulting in a strong reputation for excellence within the community.
  • Managed inventory of cleaning supplies and equipment, ensuring availability for efficient completion of tasks at hand.
  • Ran advertisements both online and in person to generate more traffic to my business.

Sales Associate

Cricket Wireless
10.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.

Hotel Housekeeper

Choice Hotels
04.2021 - 02.2022
  • Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
  • Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
  • Checked guest rooms to identify damages or maintenance needs and reported to supervisor for prompt response.
  • Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.

Head Cook

Frank's Place Family Dining
06.2020 - 03.2021
  • Placed orders to restock items before supplies ran out.
  • Maintained high standards of cleanliness and sanitation in the kitchen, meeting or exceeding health department requirements.
  • Inspected freezer and refrigerator daily to check and maintain proper temperatures.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.

Customer Service Representative

Dominos's Pizza
06.2018 - 05.2019
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

GED -

GED Program
Scottsboro, AL
11-2024

Welding Certification - MIG Welding

Adult CTE Program
Sault Ste. Marie, MI
09-2021

Skills

  • High-pressure washing
  • Chemical handling knowledge
  • Vehicle inspection abilities
  • Quality Control Analysis
  • Teamwork and Collaboration
  • Work Area Cleaning
  • Welding Safety Procedures
  • Power tool use
  • Welding Equipment Maintenance

Certification

  • ServSafe Food Handler Certification - National Restaurant Association. (2018)
  • Mig Welding Certification [Bend Test, ADULT CTE] (2021)

Timeline

Sales Associate

Cricket Wireless
10.2024 - Current

Auto Detailer / Owner

Elevate Detailing
04.2021 - Current

Hotel Housekeeper

Choice Hotels
04.2021 - 02.2022

Head Cook

Frank's Place Family Dining
06.2020 - 03.2021

Customer Service Representative

Dominos's Pizza
06.2018 - 05.2019

GED -

GED Program

Welding Certification - MIG Welding

Adult CTE Program

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Steven Mills