Summary
Overview
Work History
Education
Skills
Timeline
Generic

Steven Morelli

Largo,FL

Summary

Personable and responsible professional, with extensive previous bus driving experience, both within a "city bus environment" and also at Walt Disney World Resort. Cordial and very responsive, with the ability to maintain a calm, collected demeanor and remain situationally-aware. Maintains safety, while providing a great Guest experience.

Overview

19
19
years of professional experience

Work History

Temporarily Unemployed

N/A
Largo, FL
04.2024 - Current

Member Of Religious Community

The Fathers of Mercy
Auburn, KY
02.2024 - 04.2024
  • Developed strong relationships with the religious community's leaders, fostering partnerships that supported the growth and well-being of faith-based activities.
  • Contributed regularly to various liturgical activities, social gatherings and prayer periods.
  • Provided assistance to a local food bank, by transporting various grocery items.
  • Assisted in performing basic maintenance and care of various areas around the community.
  • Contributed to providing a welcoming and positive experience for visitors to the community.

Preparing To Move Out Of State

N/A
Largo, FL
11.2023 - 02.2024
  • This period of time was spent in preparing to move out of state and in spending time with family before joining "The Fathers of Mercy", a Catholic religious community based near Auburn, Kentucky.

Armed Security Officer

Wells Fargo Bank, N.A.
St. Petersburg, FL
10.2021 - 11.2023
  • Watched various cash vault facility areas from central location via CCTV feeds, obtaining maximum coverage of sensitive and high priority areas.
  • Monitored and authorized access and egress of visitors and employees to guard against theft and maintain security of premises.
  • Logged vehicles entering and leaving premises.
  • Worked closely with fellow Security Officers to coordinate routine checks of cash vault personnel to prevent theft.
  • Conducted foot patrols of various areas within cash vault to verify security of building and ensure proper security policies and procedures were being followed.

Armed Security Officer Supervisor

Allied Universal Security Services
Clearwater, FL
08.2021 - 09.2021
  • Screened incoming personnel, patients, visitors and packages using metal detectors, hand-held wands and pat-down methods to protect building, assets and individuals.
  • Inspected packages, bags and deliveries entering facility through vigilant and careful searches of contents.
  • Monitored and authorized entrance and departure of visitors and employees to guard against various risks and threats and maintain security of premises.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Maintained situational awareness and proper safety-oriented mindset concerning the carrying of a firearm in a safety and security context.

Armored Service Technician (AST) / Driver

Loomis Armored US, LLC
Tampa, FL
04.2021 - 07.2021
  • Ensured the safe operation of armored vehicles along assigned routes.
  • Worked closely with fellow AST's to custom tailor routing according to conditions and locations.
  • Worked closely with fellow AST's to ensure the safe and orderly loading and unloading of cash, to and from armored company vehicles.
  • Kept vigilant and situationally-aware of surroundings, notifying fellow AST's of any and all suspicious or potentially dangerous individuals or activity.
  • Quickly learned assigned routes and locations, as well the driving conditions specific to each, for future reference.

Security Officer

Excelsior Defense
St. Petersburg, FL
06.2020 - 04.2021
  • Patrolled various premises to ensure safety of employees and visitors.
  • Circulated among patrons and customers to keep abreast of any emergent security situations, including suspicious persons, suspicious and/or illegal activity and unusual situations.
  • Maintained safety by quickly responding to alarms and investigating disturbances.
  • Quickly and accurately reported all security incidents, accidents and medical emergencies to Law Enforcement and EMS.
  • Enforced security regulations and calmly and promptly addressed all security-related issues of non-compliance, reporting all issues to supervisors.

Full-Time Caretaker for Grandfather

N/A
Largo, FL
05.2020 - 06.2020
  • Temporarily provided transportation and various caretaker services on a full-time basis for elderly Grandfather.

Security Officer

Signal 88 Security
Clearwater, FL
04.2020 - 05.2020
  • Patrolled and monitored premises in company vehicle and on foot.
  • Examined doors, windows and gates to verify security.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct and maintain a safe environment.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Leveraged verbal techniques to investigate suspicious activities and resolve concerns.

Seasonal General Merchandise Team Member

Target Brands, Inc
Largo, FL
03.2020 - 04.2020
  • Ensured all merchandise is properly stocked and displayed to promote overall Guest satisfaction.
  • Answered Guests questions and offer assistance in various different ways to make for the best Guest experience possible.
  • Worked closely to build relationships with Leaders and other Team Members in a cohesive "team dynamic" to promote a more effective and efficient environment for all.
  • Maintained a vigilant eye for shoplifting and other suspicious activity and adapted to changing conditions.

Full-Time Caretaker for Grandfather

N/A
Largo, FL
10.2019 - 03.2020
  • Provided transportation and various caretaker services for Grandfather.

Bus Operator Trainee

Pinellas Suncoast Transit Authority (PSTA)
St. Petersburg, FL
10.2019 - 10.2019
  • Engaged in training related to the safe operation of transit-style buses and the adherence to company policies and procedures.

Caretaker for Grandfather/Driver for Uber

N/A
Largo, FL
05.2019 - 10.2019

(Points outlined pertain to responsibilities involved in driving as an Uber driver.)

  • Strove to maintain effective communication with passengers while maintaining safety as first priority.
  • Utilized knowledge of local area to adjust routing to destinations based on passenger requests.
  • Maintained a calm, focused and safety-oriented demeanor in the midst of loud, unruly and distracting passengers.
  • Adjusted to varying traffic conditions, while striving to maintain efficiency and safety for passengers at all times.
  • Adapted to driving to new and unknown areas while learning how to navigate them for future reference.

Bakery Clerk/Cashier

Earth Fare, Inc
Seminole, FL
03.2019 - 05.2019
  • Operated a cash register to process cash, check and credit card transactions.
  • Interacted with customers while simultaneously processing transactions accurately and efficiently.
  • Maintained a positive "team dynamic" with fellow cashiers and managers alike.
  • Problem-solved technical glitches and errors to strive to ensure transaction accuracy and promote customer satisfaction.

Full-Time Caretaker for Grandfather

N/A
Largo, FL
12.2018 - 03.2019
  • Provided transportation and various caretaker services for Grandfather.

Bus Operator

The Walt Disney Company, Walt Disney World Resort
Orlando, FL
05.2018 - 12.2018
  • Strove to ensure safe operation of buses above all and at all times under varying conditions.
  • Learned and utilized various "10 - codes" to improve and streamline communication with Dispatch.
  • Operated various types of buses for extended periods of time (up to 10 hours) under demanding conditions and at varying hours of the day and night.
  • Strove to adhere to The Walt Disney Company's "Four Keys" for providing a great Guest experience, consisting of: Safety, Courtesy, Show and Efficiency.
  • Strove to maintain an upbeat and positive "team dynamic" amongst fellow drivers and managers alike.

Bus Operator

Pinellas Suncoast Transit Authority (PSTA)
St. Petersburg, FL
05.2017 - 04.2018
  • Strove to ensure safe operation of buses above all and at all times.
  • Catered to unruly passengers and mediated passenger disputes while simultaneously responding to the demands of safe bus operation.
  • Maintained clear, concise and effective radio communication with Dispatch.
  • Collected bus fares and assisted passengers utilizing wheelchairs and other mobility devices.
  • Conducted thorough Pre-Trip Inspections of buses.

Sales Associate

General Nutrition Centers, Inc
St. Petersburg, FL
10.2015 - 05.2017
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Offered exceptional customer service to differentiate and promote the company brand.
  • Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
  • Built and maintained effective relationships with peers and upper management.
  • Operated a cash register to process cash, check and credit card transactions.

Grocery Bagger

Ingles Markets, Inc.
Blairsville, GA
12.2014 - 03.2015
  • Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Helped customers complete purchases by moving heavy items and bagging purchases.
  • Collected carts from parking lot and designated return locations.
  • Recommended products to customers and engaged in positive conversation.

Cabin Rental Maintenance/Renter Assistance

Cabins Plus More (Family Business)
10.2005 - 09.2015
  • Cabin Rental Maintenance/Renter Assistance.
  • Performed various "handyman-related" tasks in and around cabins and addressed renter needs and concerns.
  • Managed overall renter relations including promoting renter satisfaction and streamlining services delivery.
  • Handled renter complaints personally to verify they were properly handled.
  • Monitored common areas for cleanliness and safety.
  • Maintained renter relations with regular renter visits and phone calls.

Education

Class D Security Officer License (FL) -

S2 Safety & Intelligence Institute
Tampa, FL

Class G Statewide Firearm License (FL) -

S2 Safety & Intelligence Institute
Tampa, FL

GED -

Seminole High School/Home Schooled
Seminole, FL / Clearwater, FL

Skills

  • Excellent communication skills
  • Customer Service oriented
  • Exacting attention to detail
  • Team player mindset
  • Excellent interpersonal skills
  • Situational awareness

Timeline

Temporarily Unemployed

N/A
04.2024 - Current

Member Of Religious Community

The Fathers of Mercy
02.2024 - 04.2024

Preparing To Move Out Of State

N/A
11.2023 - 02.2024

Armed Security Officer

Wells Fargo Bank, N.A.
10.2021 - 11.2023

Armed Security Officer Supervisor

Allied Universal Security Services
08.2021 - 09.2021

Armored Service Technician (AST) / Driver

Loomis Armored US, LLC
04.2021 - 07.2021

Security Officer

Excelsior Defense
06.2020 - 04.2021

Full-Time Caretaker for Grandfather

N/A
05.2020 - 06.2020

Security Officer

Signal 88 Security
04.2020 - 05.2020

Seasonal General Merchandise Team Member

Target Brands, Inc
03.2020 - 04.2020

Full-Time Caretaker for Grandfather

N/A
10.2019 - 03.2020

Bus Operator Trainee

Pinellas Suncoast Transit Authority (PSTA)
10.2019 - 10.2019

Caretaker for Grandfather/Driver for Uber

N/A
05.2019 - 10.2019

Bakery Clerk/Cashier

Earth Fare, Inc
03.2019 - 05.2019

Full-Time Caretaker for Grandfather

N/A
12.2018 - 03.2019

Bus Operator

The Walt Disney Company, Walt Disney World Resort
05.2018 - 12.2018

Bus Operator

Pinellas Suncoast Transit Authority (PSTA)
05.2017 - 04.2018

Sales Associate

General Nutrition Centers, Inc
10.2015 - 05.2017

Grocery Bagger

Ingles Markets, Inc.
12.2014 - 03.2015

Cabin Rental Maintenance/Renter Assistance

Cabins Plus More (Family Business)
10.2005 - 09.2015

Class D Security Officer License (FL) -

S2 Safety & Intelligence Institute

Class G Statewide Firearm License (FL) -

S2 Safety & Intelligence Institute

GED -

Seminole High School/Home Schooled
Steven Morelli