Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Steven Morelus

Orange Park,Florida

Summary

Aspiring Business Major with 2+ years of experience in customer service and sales/retail. Committed to producing high-quality work while adhering to ethical principles. Eager to apply my academic knowledge and hands-on experience to make an impact in the field.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Warehouse Delivery Associate

Amazon
Jacksonville, FL
11.2023 - 01.2024

Amazon warehouse fulfillment associates and Amazon warehouse associates are responsible for:

  • Processing, packaging, and shipping orders accurately
  • Ensuring that stocks and inventory are well-organized and maintained.
  • Examining and inspecting products for defects and damages.
  • Receiving, unloading, and arranging inventory items appropriately.
  • Overseeing and managing the selection and handling of orders.

Retail Sales Associate

Marshalls
Orange Park, FL
08.2022 - 08.2023

Marshalls retail associates are responsible for customer service and merchandising duties. Their responsibilities include:

  • Arranging items on store racks and shelves.
  • Ensuring accurate pricing.
  • Helping shoppers locate merchandise.
  • Cleaning the store.
  • Handling customer inquiries regarding Marshalls goods and services.
  • They are also responsible for delivering a highly satisfied customer experience, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment.

Front of House Team Member

Chick-fil-A
Middleburg, FL
08.2021 - 08.2022

A Chick-fil-A Front of House typically has a wide range of responsibilities, which can include:

  • Greet customers in a friendly and courteous manner, taking orders accurately and efficiently
  • Prepare food items according to company standards, ensuring quality and accuracy of order
  • Maintain cleanliness of the restaurant, including dining room, kitchen, restrooms, and other areas as assigned
  • Ensure all products are stored properly and safely, following health and safety guidelines

Education

High School Diploma -

Ridgeview High School
Orange Park, FL
05-2023

Some College (No Degree) - Business Administration And Management

Florida State College At Jacksonville
Jacksonville, FL

Skills

  • Customer Service
  • Payment Collection
  • Customer Complaint Resolution
  • Guest Services
  • Merchandise Restocking
  • Product Merchandising
  • Order Coordination
  • Cash Handling
  • Telephone Management
  • Customer Inquiries
  • Positive and Professional
  • Product Knowledge
  • Customer Satisfaction
  • Supply Ordering
  • Shipment Palletization
  • Storage Organization
  • Warehouse Operations
  • Inventory Tracking
  • Shipping and Receiving
  • Order Fulfillment
  • Heavy Equipment Operation
  • Material Handling
  • Product Management
  • Health and Safety Regulations
  • Problem-Solving
  • Self-Motivated and Disciplined
  • Heavy Lifting

Languages

English
Professional
Spanish
Elementary
Haitian Creole
Professional

Certification

Word, Powerpoint, and Excel certified.

Timeline

Warehouse Delivery Associate

Amazon
11.2023 - 01.2024

Retail Sales Associate

Marshalls
08.2022 - 08.2023

Front of House Team Member

Chick-fil-A
08.2021 - 08.2022

High School Diploma -

Ridgeview High School

Some College (No Degree) - Business Administration And Management

Florida State College At Jacksonville
Steven Morelus