Steven Morgan
Blanchester,OH
Summary
Dependable field service technician with several-year background managing installation, repair and maintenance tasks. Talented at diagnosing errors and determining solutions. Great customer service and tenacious work ethic.
Overview
13
13
years of professional experience
Work History
Field Service Technician
Charter Spectrum
Hillsboro, OH
09.2012 - Current
Installed and troubleshooted coax and fiber services.
- Minimized customer callbacks and equipment failure by reviewing job upon completion.
- Completed scheduled appointments on time to drive quality service.
Lube Technician
Kings Volkswagen
Cincinnati , OH
08.2011 - 09.2012
- Conferred with customers to obtain descriptions of vehicle problems and discuss work or future repair requirements.
- Changed oil, transmission fluid and filters in vehicles.
- Checked tire pressure and performed tire repairs, installations and maintenance tasks.
Education
High School Diploma -
Loveland High School
Cincinnati , OH06-2005
Skills
- Customer Service
- Safety assessment
- Tool management
- Device installation
- Technical analysis
- Positive attitude
- Accountability and work ethic
- Training and mentoring
- Hand tools proficiency
- Courteous and professional
- Teamwork and coordination
- Programming
- Customer service
- Problem-solving
- Technical troubleshooting
- Inventory management
- Troubleshooting and repair
- Service quality
- Heavy lifting
- Repair and installation
- Verbal and written communication
- Valid Driver's license
Timeline
Field Service Technician
Charter Spectrum
09.2012 - Current
Lube Technician
Kings Volkswagen
08.2011 - 09.2012
High School Diploma -
Loveland High School