Summary
Overview
Work History
Education
Skills
Websites
Affiliations
Certification
References
Timeline
Generic
Steven Morris

Steven Morris

Peoria,IL

Summary

Seasoned, successful Mentor and Manager with many years of experience in corporate and ministry operations and staff management. I am driven by a passion to provide exemplary service and excellent outcomes, the fruit of efficient processes, effective leadership, and engaged personnel.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Pastor -

Resurrection Presbyterian Church
07.2016 - 05.2024
  • Prayed dependently and continually for spiritual wisdom, power, and blessing, which is the only sure foundation for ministry progress.
  • Developed long-term vision and strategies to focus and direct ministry efforts of our church and denomination.
  • Equipped and trained church members for effective within their church, workplaces, and neighborhoods.
  • Taught and applied the whole counsel of God's Word, through expositional, systematic preaching/teaching, pastoral counseling, and evangelism/outreach.
  • Worked strategically to develop and fortify bonds of unity between local pastors and churches in our county for fruitful collaboration in gospel ministry.
  • Spoke and corresponded with local magistrates in efforts to promote civil righteousness and blessing for our citizens, including members of our church.
  • Engaged in public, marketplace evangelism in my city, both one on one and to large (sometimes hostile) crowds.

Manager - Member Services

Samaritan Ministries, International
12.2014 - 07.2021
  • Managed personnel and processes of the Member Services, overseeing member engagements, need/claim processing, and adjudication to ensure quality member care, service and satisfaction.
  • Interviewed and hired competent and committed staff, then oversaw their training process.
  • Directed development, implementation, and enforcement of processes and protocols for my teams.
  • Directed team that adjudicates complex cases with members and claims, striving to exercise just, discerning, and compassionate application of ministry Guidelines to difficult Membership and Processing situations.
  • Collaborated consistently with other ministry leadership and staff across departments to strengthen mutual trust and engagement, to ensure effective member service.
  • Served with the Pastoral Care Team to ensure member compliance with all ministry membership guidelines. This included working directly with members in physical, financial, emotional, marital, and spiritual distress to help them return to life-flourishing and faithful fulfillment of their obligations as SMI staff and ministry members.

Manager - Enterprise Audit Group

Executive Personal Computers, Inc. (EPC)
05.2002 - 11.2014
  • Served for five years as a trained computer and printer technician, diagnosing and repairing equipment.
  • Served as Manager of the Enterprise Audit team for 7 years, directing a group of skilled technicians in the diagnostics and repair (for resale) of enterprise-grade mass data storage and high-capacity network technology.
  • Directed the expansion and operation of multiple new remote Enterprise audit teams as EPC added new facilities across several cities in the US and Canada.
  • Oversaw a team of technicians with a reputation for high competency, exemplary (extra-mile) service, and excellent customer care/satisfaction.
  • Developed and deployed enterprise-level data erasure processes and teams at sites across the U.S. and Canada.

Education

M.Div - Theology & Pastoral Ministry

Covenant Theological Seminary
05-2007

B.A. - English

The University of Texas
07-1995

B.A. - History

The University of Texas
07-1995

Skills

  • Personnel/Operations Management
  • Customer Relations
  • Problem Resolution and Adjudication
  • Counseling, crisis management and intervention
  • Inspirational Leadership Development, Discipleship
  • Public, motivational speaking

Websites

Affiliations

  • Bibliophile
  • Avid musician (piano, guitar), occasional composer
  • Passionate father, husband, discipler/mentor
  • Physical fitness, especially hiking and weight lifting
  • Pervasive partaker and purveyor of peculiarly piquant peppers (and alliteration)

Certification

Ordained pastor, minister of the gospel (2016)

References

References available upon request.

Timeline

Pastor -

Resurrection Presbyterian Church
07.2016 - 05.2024

Manager - Member Services

Samaritan Ministries, International
12.2014 - 07.2021

Manager - Enterprise Audit Group

Executive Personal Computers, Inc. (EPC)
05.2002 - 11.2014

M.Div - Theology & Pastoral Ministry

Covenant Theological Seminary

B.A. - English

The University of Texas

B.A. - History

The University of Texas

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Steven Morris