Steven M. Rich
Augusta,GA
Summary
Highly capable and detail oriented Certified Professional Coder with 20 years of healthcare experience seeking to utilize certification and enhance industry knowledge in a growth oriented company.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Certified Medical Coding Specialist
Rural Health Services
08.2023 - 10.2024
- Assigned appropriate CPT-4, HCPCS, and ICD-10 codes for OB/GYN medical services ensuring accuracy and efficiency.
- Provided regular feedback to management and physicians regarding omissions and irregularities in documentation and made suggested improvements
- Fixed discrepancies in coding on all specialty-related claim submissions.
- Analyzed patient charts and records to extract relevant coding information.
- Reviewed account information to confirm patient and insurance information is accurate and complete.
Certified Medical Coding Specialist
Turning Point Women’s Center
08.2022 - 08.2023
- Recorded payments and denials based on Explanation of Benefits received from insurance companies for claims billed.
- Verified allowed amounts for charges billed and identified coding-related errors for further review by the coding team
- Assigned appropriate CPT-4, HCPCS, and ICD-10 codes for OB/GYN medical services after accurate review.
- Ensured timely submission of all claim forms according to established deadlines.
- Analyzed patient charts and records to extract relevant coding information.
Apple Pro
Best Buy
09.2018 - 02.2023
- Assisted customers in a fast-paced environment to recommend tech products and solutions.
- Facilitated customer purchases, returns, and exchanges.
- Utilized expertise gained through continuous professional development.
- Managed displays to enhance visual appeal.
- Developed strong working relationships with customers through effective communication skills.
- Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
Centralized Scheduling Specialist
Augusta University Health Systems
02.2021 - 08.2022
- Correctly and accurately schedule patients for appointments, in coordination with provider availability
- Executed timely handling of high-frequency calls, maintaining efficient task management.
- Utilized system resources to determine suitable providers for patient needs.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
Paramedic
Heartland Ambulance
09.2016 - 09.2018
- Managed routine ambulance transportation ensuring effective patient care.
- Built strong partnerships with local hospitals.
- Collaborated with colleagues on shared cases to provide comprehensive treatment plans for patients.
- Performed emergency life support and treated sick and injured persons at remote locations.
- Reported and documented medical treatment administered on-site and during transport to healthcare facility.
ER Coordinator
University Hospital
09.2012 - 09.2016
- Supplied basic medical care for patient needs.
- Coordinated patient flow within the Emergency Department.
- Resolved customer complaints or answered customers' questions.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
Education
Certificate - Certified Professional Coder (CPC)
American Academy of Professional Coders
Augusta, GA01-2023
Certificate of Technical Studies - Paramedicine
Medical College of Georgia
Augusta, GA12-2004
Certificate - Certified Risk Adjustment Coder (CRC)
American Academy of Professional Coders
Augusta, GASkills
- Expertise in Medical Abbreviations
- Proficient in Medical Office Applications
- Knowledge of Medical Billing Procedures
- Revenue cycle management
- Claims processing
- Healthcare Classification Knowledge
- ICD-10 proficiency
- CPT coding
- Medical terminology expertise
- HCPCS level II coding
Certification
- Certified Professional Coder - Apprentice (CPC-A), American Academy of Professional Coders, February 2023
- Emergency Medical Technician-Paramedic (EMT-P), Georgia Department of Public Health, June 2005
- Certified Risk Adjustment Coder (CRC), Currently Pursuing, American Academy of Professional Coders
References
References available upon request.
Timeline
Certified Medical Coding Specialist
Rural Health Services
08.2023 - 10.2024
Certified Medical Coding Specialist
Turning Point Women’s Center
08.2022 - 08.2023
Centralized Scheduling Specialist
Augusta University Health Systems
02.2021 - 08.2022
Apple Pro
Best Buy
09.2018 - 02.2023
Paramedic
Heartland Ambulance
09.2016 - 09.2018
ER Coordinator
University Hospital
09.2012 - 09.2016
- Certified Professional Coder - Apprentice (CPC-A), American Academy of Professional Coders, February 2023
- Emergency Medical Technician-Paramedic (EMT-P), Georgia Department of Public Health, June 2005
- Certified Risk Adjustment Coder (CRC), Currently Pursuing, American Academy of Professional Coders
Certificate - Certified Professional Coder (CPC)
American Academy of Professional Coders
Certificate of Technical Studies - Paramedicine
Medical College of Georgia
Certificate - Certified Risk Adjustment Coder (CRC)
American Academy of Professional Coders
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