Steven Neal
Installation Technician
Mesa,AZ
Summary
Proficient installation and repair technician well-versed in satellite services. Skillful installing new systems, troubleshooting problems and correcting issues. Positive and upbeat team player with good customer service and communication skills.
Overview
14
14
years of professional experience
10
10
Years of residential construction experience
Work History
Satellite Installation Technician
Sky City Technologies
07.2018 - Current
- Improved customer satisfaction by providing efficient and accurate satellite installation services.
- Enhanced system performance for clients by conducting thorough diagnostics and troubleshooting of satellite equipment.
- Ensured timely completion of projects by managing work schedules effectively.
- Maintained optimal signal strength for customers with precise dish alignment and positioning.
- Reduced service call-backs through meticulous installation procedures and attention to detail.
Solar Panel Installer
Simply Solar Of Arizona
02.2010 - 03.2014
- Enhanced solar panel system efficiency by conducting thorough site evaluations and creating customized installation plans.
- Reduced installation times by streamlining processes and effectively managing resources.
- Improved customer satisfaction by providing clear communication and timely updates throughout the project lifecycle.
- Ensured safety compliance by following industry guidelines during all installations and maintenance tasks.
- Provided comprehensive training sessions for new hires, fostering a strong work ethic and attention to detail among team members.
- Spearheaded troubleshooting efforts to quickly resolve technical problems during installation or maintenance procedures, minimizing downtime for customers.
Skills
- Cable Management
- Hardware maintenance
- System Troubleshooting
- Basic Carpentry
Timeline
Satellite Installation Technician
Sky City Technologies
07.2018 - Current
Solar Panel Installer
Simply Solar Of Arizona
02.2010 - 03.2014
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