Summary
Overview
Work History
Education
Skills
Timeline
Generic

Steven Neff

Idaho City

Summary

With experience in many different environments i have achieved several great skill sets that i bring with me that are beneficial.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

Garrett Construction

Garrett
Idaho City
09.2025 - 11.2025
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.

Bartender/server/lead

Gold Mine saloon & hotel
Idaho city
05.2024 - 01.2025
  • Demonstrated exceptional customer service skills by effectively communicating with patrons to ensure a positive dining experience.
  • Developed and maintained a comprehensive knowledge of menu items, enabling personalized recommendations that increased customer satisfaction.
  • Managed inventory levels, reducing waste by 15% through efficient stock rotation and careful ordering practices.
  • Collaborated with kitchen staff to coordinate timely food and beverage service, ensuring that all customers received their orders promptly.
  • Trained and mentored new staff on service protocols and company standards, fostering a cohesive team environment.
  • Maintained cleanliness and organization of the bar area, adhering to health and safety regulations at all times.
  • Handled cash and credit transactions accurately, reconciling daily sales with minimal discrepancies.
  • Built strong relationships with regular customers, contributing to a loyal patron base and positive word-of-mouth referrals.
  • Adapted to fast-paced environments by effectively multitasking between serving drinks, taking orders, and attending to guest needs.
  • Resolved customer complaints promptly and professionally, turning negative experiences into positive outcomes.
  • Participated in staff meetings to discuss menu changes, promotions, and operational improvements.

Owner

High valley maintenance & repair
Cascade
03.2022 - 05.2024
  • Cultivated strong relationships with clients, resulting in a 30% increase in repeat business over two years.
  • Generated and submitted competitive bids to secure new business opportunities, leading to a 15% increase in contract wins over a six-month period.
  • Managed daily operations and ensured smooth workflow.

Education

None

Skills

  • Adaptability
  • Communication Skills
  • Time Management
  • Problem Solving
  • Multi-tasking
  • Team Leadership
  • Inventory Management
  • Customer Service Excellence
  • Client Relationship
  • Management

Timeline

Garrett Construction

Garrett
09.2025 - 11.2025

Bartender/server/lead

Gold Mine saloon & hotel
05.2024 - 01.2025

Owner

High valley maintenance & repair
03.2022 - 05.2024

None
Steven Neff