Steven Neff
Idaho City
Summary
With experience in many different environments i have achieved several great skill sets that i bring with me that are beneficial.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Garrett Construction
Garrett
Idaho City
09.2025 - 11.2025
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Bartender/server/lead
Gold Mine saloon & hotel
Idaho city
05.2024 - 01.2025
- Demonstrated exceptional customer service skills by effectively communicating with patrons to ensure a positive dining experience.
- Developed and maintained a comprehensive knowledge of menu items, enabling personalized recommendations that increased customer satisfaction.
- Managed inventory levels, reducing waste by 15% through efficient stock rotation and careful ordering practices.
- Collaborated with kitchen staff to coordinate timely food and beverage service, ensuring that all customers received their orders promptly.
- Trained and mentored new staff on service protocols and company standards, fostering a cohesive team environment.
- Maintained cleanliness and organization of the bar area, adhering to health and safety regulations at all times.
- Handled cash and credit transactions accurately, reconciling daily sales with minimal discrepancies.
- Built strong relationships with regular customers, contributing to a loyal patron base and positive word-of-mouth referrals.
- Adapted to fast-paced environments by effectively multitasking between serving drinks, taking orders, and attending to guest needs.
- Resolved customer complaints promptly and professionally, turning negative experiences into positive outcomes.
- Participated in staff meetings to discuss menu changes, promotions, and operational improvements.
Owner
High valley maintenance & repair
Cascade
03.2022 - 05.2024
- Cultivated strong relationships with clients, resulting in a 30% increase in repeat business over two years.
- Generated and submitted competitive bids to secure new business opportunities, leading to a 15% increase in contract wins over a six-month period.
- Managed daily operations and ensured smooth workflow.
Education
None
Skills
- Adaptability
- Communication Skills
- Time Management
- Problem Solving
- Multi-tasking
- Team Leadership
- Inventory Management
- Customer Service Excellence
- Client Relationship
- Management
Timeline
Garrett Construction
Garrett
09.2025 - 11.2025
Bartender/server/lead
Gold Mine saloon & hotel
05.2024 - 01.2025
Owner
High valley maintenance & repair
03.2022 - 05.2024
None