Summary
Overview
Work History
Education
Skills
Certification
Timeline
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STEVEN OGUNLADE

STEVEN OGUNLADE

Katy,Texas

Summary

Scrum Master/Life and Health Insurance Producer with eight - ten years of experience in both fields with a proven track record of raising revenue and cutting costs. History of successful work with cross-functional teams.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Business Analyst Consultant

Fitnese Tech
Houston, TX.
11.2016 - Current


  • 3-6 years of work experience in a product role building software solutions
  • Experienced in managing vendor relationships and successfully delivering integrated products built with partnerships between in-house development and vendor team.
  • Comfortable working in an agile environment, and understands modern architecture (cloud, APIs/microservices, event systems, CI/CD)
  • Ability to articulate what makes for good software
  • Guided and coached Scrum team and organized Agile and Scrum practices and values while also meeting delivery commitment.
  • Supported team using servant leadership style and leading by example.
  • Removed obstacles by finding right personnel to advance tasks and projects.
  • Assessed Scrum maturity of team and organized and coached team to higher levels of development.
  • Assisted with internal and external communication resulting in improved transparency.
  • Applied agile methodology to shorten cycle time and achieve target margins.
  • Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
  • Provided extensive guidance on Agile scrum processes and methodologies to highly effective teams with goals of improving quality and productivity.
  • Evangelized Agile as strategic asset of culture and business value, inspiring teams in implementation of new tools and techniques.

Licensed Insurance Producer (Life&Health)

ZEST INSURANCE
Houston , TX
01.2011 - Current
  • Saved an average of $115,000 per account by researching and fixing complex usage-based billing errors post-failure circuit usage
  • Realized increased monthly invoices by synchronizing databases within 20 days of disharmony
  • Reduced inbound call resolution times for the help desk by 10 hours per week by creating easy-to-use troubleshooting and resolution guide for existing and new products.
  • Provided coverage option information to assist clients in protecting assets.
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.
  • Promoted Life/Health Insurance products and services using upselling and other sales strategies.
  • Exceeded corporate quotas for monthly policy sales.
  • Utilized targeted email campaigns and cold calling to increase revenue.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Reviewed policy applications for errors and liaised with underwriters to facilitate quick completion of application process.
  • Quoted and calculated premium rates for policies, using rate book, softwares and calculator.

First City Monument Bank

FCMB Bank
Apapa, Lagos
04.2010 - 12.2010
  • Worked with customers to address and respond to client and partnership management issues.
  • Processed customer requests for statements, ordering additional checks and updating customer personal information.
  • Sol
  • Discussed financial options with clients and provided informed suggestions.
  • Reconciled statements between power producers and third-party entities and achieved regulatory targets.

Education

B.S - Accounting And Business Management

University of Ado-Ekiti
Ekiti, Nigeria
01.2008

Skills

  • Agile Methodologies
  • Project Management
  • Software Development
  • SQL
  • Facilitation
  • System Analysis
  • Team Leadership
  • Jira

Certification

Certified Scrum Master (CSM)


Life & Health


AHIP

Timeline

Business Analyst Consultant

Fitnese Tech
11.2016 - Current

Licensed Insurance Producer (Life&Health)

ZEST INSURANCE
01.2011 - Current

First City Monument Bank

FCMB Bank
04.2010 - 12.2010

B.S - Accounting And Business Management

University of Ado-Ekiti

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STEVEN OGUNLADE