Jarvis Campbell
Port Saint Lucie
Summary
Results-driven and detail-oriented Business Analyst with 3+ years of experience in requirements analysis, backlog management, and software project implementation across E-Commerce, Retail, Logistics, and Market Research sectors. Expertise in Agile, Scrum, and Waterfall methodologies, with a proven ability to translate business needs into actionable requirements, including automation solutions for fulfillment and distribution centers. Skilled in Jira, Microsoft Visio, Power BI, and reporting to drive process improvements, vendor relationships, and deliver measurable results. Strong communicator with experience in cross-functional teams, process flows, and handling multiple projects in fast-paced environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Business Analyst Consultant
Global Fulfillment Partners
02.2025 - Current
- Gathered information and documented automation solutions for fulfillment and distribution centers, including evaluating picking technologies and warehouse management systems (WMS) to optimize operations.
- Led design conversations with business partners, engineering teams, and vendors to select appropriate technologies, ensuring alignment on requirements and reducing rework through detailed process flows in Microsoft Visio.
- Captured detailed business requirements via workshops, interviews, and surveys, developing user stories in Jira to facilitate seamless implementation of distribution automation projects.
- Managed vendor relationships during solution design and implementation, tracking progress in Jira and SharePoint to ensure timely delivery and strong collaboration.
- Created wireframes and process flow diagrams to communicate conceptual designs, supporting Scrum teams in a fast-paced environment with multiple projects.
- Performed gap analysis on existing fulfillment processes, recommending improvements that enhanced efficiency and supported potential travel for on-site validations (up to 25% domestic).
- Conducted UAT testing and developed training strategies for new automation tools, resulting in smooth adoption and measurable operational gains.
Business Analyst Consultant
Outback Steakhouse
08.2024 - 01.2025
- Conducted needs assessments through employee interviews and surveys, identifying key concerns and motivations to improve engagement and retention.
- Analyzed employee turnover data using Jira and Power BI, uncovering trends and providing actionable insights that led to a 15% reduction in turnover within six months.
- Performed gap analysis on existing retention programs, recommending and implementing strategies that improved employee satisfaction scores by 20%.
- Tracked progress of retention initiatives using Jira dashboards, adjusting strategies as needed to ensure continuous improvement.
- Collaborated with cross-functional teams to gather data from multiple sources, identifying areas for operational improvement and streamlining processes.
- Utilized Visio to create process flow diagrams and reporting tools to communicate findings to stakeholders.
Business Analyst Consultant
The Revenue Optimization Companies
01.2024 - 07.2024
- Partnered with stakeholders to plan and execute elicitation events, including workshops and surveys, to gather business requirements and expectations.
- Developed project objectives and success criteria in collaboration with stakeholders, ensuring alignment with business goals.
- Created and groomed user stories in Jira to capture business needs, facilitating seamless communication between stakeholders and development teams.
- Designed and implemented training strategies to support the adoption of new processes and tools.
- Managed detailed project plans in Jira, tracking progress and ensuring timely delivery of project milestones.
- Built and maintained strong stakeholder relationships, ensuring clear communication and alignment throughout the project lifecycle.
Education
Bachelor’s - Business Administration
University of Phoenix
Phoenix, AZ01.2023
Skills
- Tools: Jira, Microsoft Visio, Power BI, MS Excel, MS Access, PowerPoint, Microsoft Teams, SharePoint, DevOps
- Methodologies: Agile, Scrum, Waterfall, Hybrid
- Business Analysis: Requirements Gathering, Gap Analysis, Process Flow Diagrams, User Story Development, BRD Creation, Wireframing
- Data Analysis: Data Collection, Trend Analysis, Reporting, UAT Testing, Test Case Development
- Domain Knowledge: Fulfillment Center and Distribution Center Operations, Warehouse Automation, Picking Technologies, Vendor Management, WMS Systems (eg, Manhattan-like)
- Soft Skills: Stakeholder Management, Cross-Functional Communication, Problem-Solving, Time Management, Effective Written and Verbal Skills
Certification
- Certified Scrum Product Owner (CSPO)
- Certified Scrum Master (CSM)
Timeline
Business Analyst Consultant
Global Fulfillment Partners
02.2025 - Current
Business Analyst Consultant
Outback Steakhouse
08.2024 - 01.2025
Business Analyst Consultant
The Revenue Optimization Companies
01.2024 - 07.2024
Bachelor’s - Business Administration
University of Phoenix
Similar Profiles
Gloria FelixGloria Felix
Tier III Process Assistant (Operations & Team Lead) at Amazon Fulfillment & Global LogisticsTier III Process Assistant (Operations & Team Lead) at Amazon Fulfillment & Global Logistics
Shaniya BirchShaniya Birch
Area Manager of Operations at Amazon Global Specialty FulfillmentArea Manager of Operations at Amazon Global Specialty Fulfillment
Allen Michael MooreAllen Michael Moore
Forklift Driver at Anchor Global Fulfillment(Kudzu Staffing)Forklift Driver at Anchor Global Fulfillment(Kudzu Staffing)
Kyon AldermanKyon Alderman
Caregiver at Companion CareCaregiver at Companion Care
WARREN JACKSONWARREN JACKSON
Social Services Assistant at Seabranch Health and Rehabilitation CenterSocial Services Assistant at Seabranch Health and Rehabilitation Center