Desired Job Title
Logistics CoordinatorAssistant Store ManagerLead Sales AssociateWork Type
Full TimePart TimeLocation Preference
HybridOn-SiteRemoteLocation: LOS ANGELES, CA, USLos Angeles, CA
Open to relocation: Yes
Open To Work
STEVEN OLVERA
LOS ANGELES,CA
Work Preference
Overview
8
8
years of professional experience
1
1
Certification
Work History
Logistics Coordinator
SEKO LOGISTICS
02.2021 - Current
- Conducted thorough sorting and validation of information to maintain high standards of accuracy before data entry.
- Locating and correcting errors or reporting them to a supervisor
- Maintaining logs of activities and completed work
- Operating a data entry device to record or verify a variety of information
- Coordinated daily dispatch operations to ensure timely delivery and optimal fleet utilization.
- Monitored communication systems to track vehicle locations and provide real-time updates to drivers.
- Implemented process improvements that enhanced response times for service requests and incident management.
- Trained new dispatch staff on operational procedures and best practices for efficient workload handling.
- Facilitated training sessions for junior dispatchers to enhance communication skills and resolve conflicts efficiently.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Coordinated tracking and routing of fleet vehicles to ensure timely and accurate service delivery.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Managed data entry processes, ensuring high levels of accuracy and timely completion of tasks.
- Coordinated inbound and outbound logistics to optimize supply chain efficiency.
- Developed relationships with suppliers to streamline procurement processes.
- Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
- Developed shipping schedules, optimizing routes for cost-effective delivery solutions.
Assistant Store Manager
Sprint
05.2019 - 04.2020
- Responsibilities include floor leadership, coaching and developing sales representatives to accomplish sales and team quotas.
- Oversee daily operations of a "B" volume Sprint store
- Direct sales floor activities, assist customers and handle customer concerns and escalations.
- Coaching and developing sales representatives
- Closing duties include; money management, floor representation, and end of day reporting.
- Special operations including; receiving/ sending inventory, planogram, and vendor buyback returns.
Lead Sales Associate
SPRINT
04.2018 - 08.2019
- Identifying customer's wireless needs and providing bundles that improve their lifestyles, enhancing their customer experience with Sprint.
- Adaptable to high pace environments.
- Creating quote sheets to set customers expectations.
- Providing lead experience by assisting my peers with transactions, resolving customer escalations, and delegating duties.
Education
High School Diploma -
Animo Leadership Charter High School
06-2009
Skills
- Problem solving
- Excel
- Word
- Bilingual
- Store Management Experience
- Planograms
- Retail Sales
- Retail Management
- Cash Handling
- Assistant Manager Experience
- Management
- Inventory Control
Certification
- Driver's license
- February 2024
ADDITIONAL INFORMATION
- SKILLS
- Proficient in word and excel
- Problem solving
- Proficient bilingual speaker
- Punctual
Timeline
Logistics Coordinator
SEKO LOGISTICS
02.2021 - Current
Assistant Store Manager
Sprint
05.2019 - 04.2020
Lead Sales Associate
SPRINT
04.2018 - 08.2019
High School Diploma -
Animo Leadership Charter High School