Steven Peralta
Seattle,WA
Summary
Dynamic and adept Zipline Guide with a proven track record at Coral Crater Adventure Park, showcasing exceptional leadership qualities and first aid expertise. Leveraged equipment inspection skills and a professional demeanor to enhance safety and guest satisfaction. Excelled in multitasking and fostering positive relationships, significantly improving customer experience without compromising safety protocols.
Overview
4
4
years of professional experience
Work History
Zipline Guide
Coral Crater Adventure Park
Kapolei, Hawaii
08.2022 - 02.2025
- Provided first aid assistance as needed during emergencies or accidents onsite.
- Communicated effectively with other guides, staff members, management, and customers.
- Assisted customers with zipline harnesses and helmets, ensuring proper fit and comfort.
- Established positive relationships with customers by providing friendly conversation throughout their experience.
- Inspected ropes course elements regularly for wear or damage.
- Managed daily operations of recreational facilities.
- Provided detailed explanation of safety procedures to customers before each tour.
- Conferred with management to discuss and resolve participant complaints.
- Performed daily safety and operational inspections of zipline equipment.
- I also started off as a photographer for the first 8 to 9 months.
- I worked as an ATV guide, which involves guiding tours through the forest in a follow-the-leader style tour, as well as vehicle maintenance and labor building ATVs.
Lifeguard
Jeff Ellis Management
Kapolei, Hawaii
08.2021 - 06.2022
- Enforced all safety regulations and posted rules for patrons.
- Reported any unsafe conditions or suspicious activity to management immediately.
- Observed swimmers from elevated chairs while scanning the entire pool deck.
- Instructed patrons on proper use of diving boards, slides, ladders.
- Prepared detailed incident reports following accidents or other incidents.
- Monitored swimmers to ensure safety in the pool area.
- Provided assistance to swimmers of varying skill levels.
- Observed sections of assigned water zone of responsibility.
- Maintained CPR certification as well as any other certifications required by employer.
- Attended training sessions related to natural resource management, public safety, first aid and CPR.
Education
High School Diploma -
Eagle River Highschool
Alaska05-2021
Skills
- Equipment inspection
- Route planning
- Leadership qualities
- Zipline operation
- Physical fitness
- Team leadership
- Multitasking
- Time management
- De-escalation techniques
- Lifeguard experience
- Problem-solving
- Professional demeanor
- Flexibility
- First aid and CPR
Timeline
Zipline Guide
Coral Crater Adventure Park
08.2022 - 02.2025
Lifeguard
Jeff Ellis Management
08.2021 - 06.2022
High School Diploma -
Eagle River Highschool
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