Steven Perreault
Barre,VT
Summary
Dedicated Plumbing Sales Associate with strong communication and product knowledge. Demonstrated expertise in client needs assessment and conflict resolution, ensuring exceptional customer experiences.
Adaptable and reliable associate with a proven track record in sales and customer service. Known for strong problem-solving skills and effective communication, ready to support team objectives and drive sales growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Plumbing Sales Associate
Home Depot
Williston, VT
02.2024 - 12.2024
- Assisted customers in selecting plumbing products and tools based on project needs
- Demonstrated product features and benefits to enhance customer understanding
- Managed inventory levels, ensuring timely restocking of popular plumbing items
- Collaborated with team members to maintain organized display areas and promote sales
- Developed promotional displays to highlight seasonal plumbing products and increase visibility
- Resolved customer complaints effectively, ensuring positive shopping experiences
- Provided exceptional customer service by addressing inquiries both in-person and over the phone, guiding clients towards suitable solutions for their plumbing needs.
- Operated forklifts to transport materials efficiently within warehouse environment.
- Conducted routine inspections of equipment to ensure safety and compliance with regulations.
- Implemented best practices for safe material handling, reducing workplace accidents.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
Traffic Control Flagger
Green Mountain Flagging
Barre, VT
12.2022 - 09.2023
- Conducted traffic control operations to ensure safety at construction sites.
- Monitored work zones and communicated effectively with drivers and crew members.
- Implemented flagging techniques to direct vehicle flow and minimize delays.
- Assisted in maintaining clear signage and barriers for optimal site visibility.
- Calmly managed clearing of path during passage of emergency vehicles.
- Maintained constant communication with fellow flaggers to ensure smooth coordination of traffic control efforts.
- Used flagging tools such as stop and slow paddle and red flag.
- Patiently directed motorists towards detours and alternate routes.
- Intimately familiar with flagging safety regulations and equipment as published by OSHA.
Stocking Associate
Walmart
Berlin, VT
11.2021 - 10.2022
- Assisted in inventory management by organizing and restocking merchandise efficiently.
- Operated pallet jacks and hand trucks to transport goods throughout the store.
- Maintained cleanliness and organization of stock areas to ensure safety standards.
- Collaborated with team members to optimize product placement for customer accessibility.
- Adapted quickly to changing priorities, ensuring timely completion of stocking tasks.
- Provided excellent customer service by assisting shoppers in locating products within the store.
- Maintained effective team member communication.
- Answered customer questions and provided detailed product information.
Education
High School Diploma -
Spaulding High School
Barre, VT06-2020
Skills
- Strong communication skills
- Time management efficiency
- Client needs assessment
- Project management
- Conflict resolution techniques
- Product knowledge expertise
- Computer literacy and software
- Plumbing systems
- Sales assistance
- System troubleshooting
- Teamwork and collaboration
- Friendly and helpful
- Honest and dependable
- Reliable and responsible
Accomplishments
- Achieved forklift, reach, ballymore, and electric pallet jack certification by completing all computer and in person training with accuracy and efficiency.
Certification
- Certified forklift operator, Home Depot - 8 months
- proficient with word document, microsoft 10 &11, excel. 8 years
Timeline
Plumbing Sales Associate
Home Depot
02.2024 - 12.2024
Traffic Control Flagger
Green Mountain Flagging
12.2022 - 09.2023
Stocking Associate
Walmart
11.2021 - 10.2022
High School Diploma -
Spaulding High School