Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Steven Pierce

Summary

Dynamic gelato server at Sibner Enterprise Corp, known for enhancing customer satisfaction through empathetic communication and efficient service. Demonstrated reliability and flexibility while contributing to successful seasonal flavor launches and maintaining high standards in work area sanitation. Skilled in menu memorization and customer issue management, ensuring a delightful experience for all patrons.

Overview

1
1
year of professional experience

Work History

Gelato Server

Sibner Enterprise Corp
14835 Ballantyne Corp
08.2024 - Current
  • Enhanced customer satisfaction by providing efficient and friendly service.
  • Handled cash register transactions accurately, maintaining financial integrity within the store.
  • Contributed to successful seasonal flavor launches by offering samples and sharing enthusiasm with customers.
  • Improved overall efficiency by staying up-to-date on menu changes and flavor profiles to provide accurate information to customers.
  • Completed timely restocking of supplies during shifts to minimize downtime between customer's orders.
  • Brewed coffee and tea and changed out drink station syrups.
  • Performed serving, cleaning, and stocking to high standards and provided excellent customer satisfaction.

Education

High School Diploma -

Ardrey Kell Highschool
10220 Ardrey Kell Rd, Charlotte
06-2027

Skills

  • Reliable, punctual, and flexible
  • Empathetic Communication
  • Equipment Maintenance
  • Customer Issue Management
  • Menu memorization
  • Allergy awareness

  • Customer service
  • Organized, dependable, and responsible
  • Appropriate Workplace Attire
  • Work Area Sanitation
  • Stocking and organizing
  • Team collaboration

Accomplishments

    I have been in Boy Scouts for nine years, I have participated in many hours of volunteer work with Operation Christmas Child through Samaritan's Purse and food drives with Loaves and Fishes. Developed strong leadership skills while coordinating community service initiatives and fostering teamwork among peers.

Timeline

Gelato Server

Sibner Enterprise Corp
08.2024 - Current

High School Diploma -

Ardrey Kell Highschool
Steven Pierce
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