Steven Ramirez-Pedroza
El Paso
Summary
Dedicated professional with extensive experience as a Detention Officer at El Paso Sheriff's Office, skilled in emergency response and behavioral observation. Proven ability to maintain safety and security while effectively utilizing de-escalation techniques. Committed to fostering a secure environment through proactive measures and exceptional communication skills.
Overview
11
11
years of professional experience
Work History
Detention Officer
El Paso Sheriff's Office
09.2023 - Current
- Monitored detainee activities to ensure safety and compliance with facility regulations.
- Conducted regular inspections of cells and common areas to maintain security standards.
- Assisted in processing detainees by collecting personal information and conducting searches.
- Documented incidents and maintained accurate records of daily activities and interactions.
- Responded promptly to emergencies, ensuring appropriate action was taken for safety.
Security Guard
UMC Hospital
09.2020 - 09.2023
- Monitored access points to ensure safety and security of hospital premises.
- Conducted regular patrols to identify and mitigate potential security risks.
- Responded promptly to alarms and incidents, coordinating with emergency services as needed.
- Assisted in training new security personnel on hospital protocols and procedures.
Security Guard
ARTCO Protective
06.2018 - 09.2020
- Documented daily activities, incidents, and observations in detailed reports for management review.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Security Guard
Guardian Protective Services
05.2018 - 07.2018
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Completed full building and grounds patrols to spot and investigate concerns.
Produce Clerk
Matas Fruit Store
02.2015 - 11.2017
- Maintained freshness and quality of fruits through regular inspection and sorting.
- Assisted customers with product selection and provided knowledgeable recommendations.
- Participated in weekly inventory audits, ensuring accuracy in stock records and minimizing waste.
Education
Associate of Science - Criminal Justice
El Paso Community College
El Paso, TX07.2020
Skills
- Patience and tolerance
- Emergency response
- Behavioral observation
- Physical restraint
- De-escalation techniques
- Restraint techniques
Languages
Spanish
Native or Bilingual
Timeline
Detention Officer
El Paso Sheriff's Office
09.2023 - Current
Security Guard
UMC Hospital
09.2020 - 09.2023
Security Guard
ARTCO Protective
06.2018 - 09.2020
Security Guard
Guardian Protective Services
05.2018 - 07.2018
Produce Clerk
Matas Fruit Store
02.2015 - 11.2017
Associate of Science - Criminal Justice
El Paso Community College
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