Summary
Overview
Work History
Skills
References
Timeline
Generic

Steven Reed

Salem

Summary

Dynamic professional with extensive experience as an Owner and Correctional Officer, excelling in inventory management and customer service. Proven track record in visual merchandising and pricing strategy, enhancing sales and customer satisfaction. Adept at supplier coordination and conflict resolution, fostering positive relationships and ensuring operational excellence.

Overview

33
33
years of professional experience

Work History

Owner

Self-employeed
Fairfield
05.2015 - 06.2022
  • Calculated pricing quickly and deducted discounts for current sales promotions.
  • Designed interior spaces by combining sets and pieces for cohesive looks.
  • Coordinated with suppliers to resolve issues related to product quality or delivery.
  • Created and maintained customer files to record and organize information such as name and purchase history.
  • Assisted customers in selecting furniture based on their preferences and needs.
  • Maintained accurate records of all sales transactions and inventory levels.
  • Coordinated delivery schedules with warehouse personnel to ensure timely arrival of merchandise.
  • Ensured adherence to safety protocols throughout the store by conducting regular inspections.
  • Coordinated accurate paperwork and tickets for sold items to prevent sales errors.
  • Resolved customer complaints in a professional manner while maintaining excellent customer relations.
  • Resolved customer complaints regarding sales and service.
  • Resolved customer complaints in a timely manner while maintaining a positive attitude towards customers at all times.
  • Managed inventory control processes including ordering, receiving, stocking, pricing.

Correctional Officer

cal department of corrections
San Quentin
01.1989 - 08.2014
  • Inspected cells and conducted random searches of common areas.
  • Enforced resident behavior management protocols and drafted incident reports for infractions.
  • Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
  • Supervised inmates during day-to-day activities.
  • Maintained detailed logs of inmate behavior, incidents, and daily activities.
  • Facilitated communication between inmates and facility staff, including relaying requests and grievances.
  • Monitored conduct of prisoners in housing unit or during work or recreational activities to prevent escape or violence.
  • Detected potential threats and quickly defused conflicts.
  • Conducted fire, safety and sanitation inspections.
  • Performed head counts, checking cells for missing inmates.
  • Counseled inmates and responded to legitimate questions, concerns and requests.
  • Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.
  • Used appropriate means to discipline prisoners.
  • Supervised inmate activities, including meals, recreation times, and work assignments.
  • Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.

Skills

  • Inventory management
  • Customer service
  • Sales analysis
  • Visual merchandising
  • Supplier coordination
  • Pricing strategy

References

References available upon request.

Timeline

Owner

Self-employeed
05.2015 - 06.2022

Correctional Officer

cal department of corrections
01.1989 - 08.2014

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Steven Reed