Summary
Overview
Work History
Education
Skills
Timeline
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Steven Reep

Wichita,KS

Summary

Talented Training Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

12
12
years of professional experience

Work History

Trainer

Faneuil
Wichita, KS
08.2019 - Current
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Identified and proactively solved internal problems related to employee turnover by revamping training approaches.
  • Tracked attendance and progress against goals for each participant.
  • Quickly adapted training plans for client needs, keeping timelines, budgets and desires in mind.

Training Manager

Boot Barn Holdings Inc.
Wichita, KS
02.2018 - 03.2019
  • Created in-depth training manual for all employees.
  • Communicated all learning and performance objectives, schedules and training assessments to upper management.
  • Delivered new employee onboarding and training sessions.
  • Reviewed and edited all training materials for accuracy and company policy compliance.
  • Managed all exempt employee coaching, training and performance improvement actions.
  • Trained staff during demonstrations, meetings, conferences and workshops.
  • Analyzed effectiveness of training programs at all levels and recommended updates.
  • Planned corporate annual summer and holiday events, including team building-based training initiatives.

Manager

Uncle Roy's Bar And Tavern
Mulvane, KS
05.2017 - 03.2018
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Reduced labor costs by improving employee schedules and workflows to capitalize on individual strengths and better meet forecasted customer demands.
  • Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Motivated and disciplined employees and implemented new mentoring program, which increased worker morale.
  • Handled $ cash on daily basis, which built trustworthiness and loyalty with owners.

Training Supervisor

Starwood Hotels And Resorts
Wichita, KS
06.2013 - 07.2017
  • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
  • Assessed new employee skills and strengths to provide customized training.
  • Selected or wrote appropriate curriculum for specific course topics.
  • Updated employees with latest policies, procedures and compliance standards.
  • Integrated technology resources into courses to diversify instruction.
  • Collaborated with company leaders and department managers to determine training needs.

Education

High School Diploma -

Mulvane High School
Mulvane, KS
05.1998

Skills

  • Verbal and writing communication
  • Course planning
  • Proficient in Word, Excel, Microsoft Office
  • Training material development
  • Public Speaking
  • Training program development
  • Employee training
  • Strategic Planning
  • Team Leadership

Timeline

Trainer

Faneuil
08.2019 - Current

Training Manager

Boot Barn Holdings Inc.
02.2018 - 03.2019

Manager

Uncle Roy's Bar And Tavern
05.2017 - 03.2018

Training Supervisor

Starwood Hotels And Resorts
06.2013 - 07.2017

High School Diploma -

Mulvane High School

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Steven Reep