Steven Renzi
Johnston
Summary
Dynamic Network Design Engineer with extensive experience at Unisys Corporation, excelling in network performance analysis and troubleshooting. Proven ability to enhance operational efficiency and resolve complex issues. Skilled in project management and technical support, delivering exceptional service while maintaining robust network security and monitoring practices.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Network Design Engineer
Unisys Corporation
08.2022 - Current
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
- Performed troubleshooting for Juniper, Cisco, and packet analysis.
- Provided network support services for devices such as hubs, bridges, routers, and other hardware.
- Assisted with implementation and support of network monitoring tools.
- Managed, tracked, and coordinated problem resolution and escalation processes.
- Installed, supported and maintained company hardware and software infrastructure according to best practices.
- Oversaw network performance, making changes to boost overall efficiency and power.
- Oversaw development and maintenance of computer systems, server upgrades and operating systems.
- Acquired and maintained advanced knowledge of networking protocols.
- Analyzed, identified and resolved complex network hardware and connectivity problems.
Field Service Technician
Unisys Corporation
04.2021 - 10.2022
- Relocated and configured desktop computer devices to facilitate office moves and new employee workstations.
- Walked individuals through basic troubleshooting tasks.
- Analyzed issues to identify troubleshooting methods needed for quick remediation.
- Patched software and installed new versions to eliminate security problems and protect data.
- Configured hardware, devices, and software to set up work stations for employees.
- Maintained inventory of installed desktop hardware and software components to keep records accurate and updated.
- Explained technical information in clear terms to promote better understanding for non-technical users.
Project Lead
Prospect Medical Holdings Inc
01.2020 - 04.2021
- Partnered with project team members to identify and quickly address problems.
- Maintained open communication by presenting regular updates on project status to customers.
- Resolved problems, improved operations and provided exceptional service.
- Worked with building staff to assist in scheduling with team for floor care
Education
General Studies
Community College of Rhode Island
Warwick, RIHigh School Diploma -
The Met
Providence, RI06-2005
Skills
- Project management experience
- Network performance analysis
- Change mangement
- Technical support
- Network troubleshooting
- Network security
- Network device monitoring
Certification
Comptia Secuirty +
Cisco CCNA training
Timeline
Network Design Engineer
Unisys Corporation
08.2022 - Current
Field Service Technician
Unisys Corporation
04.2021 - 10.2022
Project Lead
Prospect Medical Holdings Inc
01.2020 - 04.2021
General Studies
Community College of Rhode Island
High School Diploma -
The Met
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