
With 45 years in the collision industry I feel I am very knowledgeable on both the shop and insurance side of the industry, I have never had below a Meets and normally an exceeds on my yearly reviews, I truly feel that I would be able to come in and quickly become a valued member of your team.
Manage shops that are on the shop written estimate program, review shop estimates and give feed back and request changes to keep a standard file. Work independently and within a team environment. Manage rentals and run valuations for total losses. Push repairs for a timely resolution and hold the shops accountable if not done in a timely manner
Performed all aspects of auto body repair specializing in heavy collision. Also ran the front office when the manager would be out on vacation or sick leave
Performed all aspects of collision repair, specializing in heavy collision
Moved through different shops learning the repair trade, in that time I ran a night shift crew and was a painter in a high volume shop.
Good at negotiating with shops Good with helping diagnose issues within the repair process, knowledgeable in suspension along with the normal collision industry, very successful at dealing with customer issues