St Even Richardson
Myself
8316 N Lombard St. #364
10
years of professional experience
Dynamic professional with a proven track record in team leadership at Dollar Tree and customer acquisition at my own business. Adept at strategic thinking and goal setting, I successfully enhanced operational efficiency and employee engagement. Leveraging an innovative mindset, I achieved significant improvements in customer satisfaction and revenue growth through effective relationship management and training initiatives.
Work History
Entrepreneur/Dog Trainer
3 Years- Developed business plans, aligning offerings with market demand and growth objectives.
- Researched target markets and competitors to guide product and pricing decisions.
- Managed budgeting, cash flow, and expense tracking to support financial stability.
- Built client relationships and negotiated partnerships to expand revenue opportunities.
- Trained and rehabilitated severe case dogs to be safe in the home with children. I also offered Dog Sitting so clients could vacation.
Merchandiser
2 Months- Stocked retail shelves with snack products, maintaining accurate facings and organized product presentation.
- Rotated inventory using FIFO procedures to reduce expired product and support freshness standards.
- Built promotional displays aligned with store plans and seasonal merchandising requirements.
- Monitored inventory levels and replenished high-traffic areas to prevent out-of-stock conditions.
- Communicated with store managers to coordinate delivery timing, shelf placement, and display compliance.
- Inspected merchandise for damage, removed outdated product, and maintained clean sales floors.
Delivery Driver
3 Years 8 Months- Navigated delivery app to accept orders, plan routes, and complete timely drop-offs.
- Verified order details before pickup to reduce delivery errors and customer complaints.
- Communicated with customers through app to provide updates and resolve delivery issues.
- Maintained clean, organized vehicle readiness for efficient multi-stop delivery operations.
- Delivered packages to customer doorsteps and business offices.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
General Laborer
2 Years- I worked at many warehouses from Coffee International to XPO Logistics, from loading and unloading trucks to being a Forklift Operator.
- Loaded and unloaded materials, maintaining safe handling practices throughout daily assignments.
- Moved supplies efficiently across work areas to support steady production flow.
- Operated hand tools and basic equipment to complete assigned labor tasks.
- Sorted materials accurately, keeping workspaces organized and production-ready.
- Cleaned job sites and removed debris to meet safety and quality standards.
- Adapted quickly to changing jobsite requirements and varied industrial assignments.
Manager
2 Years- Supervised store operations, ensuring compliance with company policies and safety standards.
- Managed daily cash handling, deposits, and register accuracy.
- Trained associates on merchandising, stocking, and customer service expectations.
- Resolved customer concerns promptly while maintaining service standards.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Finding the ideal balance in delegating tasks, between what associates liked to do and what associates were best at accomplishing.
Education
High School Diploma
Skills
Goal setting
Strategic thinking
Innovative mindset
Customer acquisition
Customer relations
Team development
Timeline
Merchandiser
Frito-Lay
06.2026 - 08.2026Read More
Entrepreneur/Dog Trainer
Myself
10.2023 - 10.2026Read More
Delivery Driver
Door Dash
01.2020 - 09.2023Read More
General Laborer
Labor Works Industrial Staffing
09.2018 - 09.2020Read More
Manager
Dollar Tree
09.2016 - 09.2018Read More
Perquimans County High School
High School Diploma
Read More