Steven Ridgell
Hollywood,MD
Summary
Top-notch, highly motivated professional with solid background in evaluating and inspecting wide range of industrial products. Offers strong understanding of industry standards and regulations. Collaborative and committed to accurate and efficient work.
Overview
7
7
years of professional experience
1
1
Certification
Work History
QA Inspector
Boothe's Heating/Air, Plumbing And Electrical
03.2023 - Current
- Communicated with production team members about quality issues.
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Performed root cause analysis to identify and resolve defects, improving quality standards.
- Completed precise measurements using special tools.
- Repaired faults, reassembled products, and completed additional tests.
- Used analyzers, multimeters and power supplies to conduct diagnostic procedures.
Service Technician
Taylor Gas Company
08.2021 - 03.2023
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Maintained accurate records of service calls and customer interactions for training and accountability purposes.
- Tested systems, noting issues and completing preventive maintenance.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
Field Service Technician
Lincoln Military Housing
11.2016 - 08.2021
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Operated hand tools and power equipment according to company safety procedures.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service.
Education
GED -
Great Mills High School
Great Mills, MD08.2009
Skills
- Schematic Understanding
- Equipment Testing and Calibration
- Parts Installation
- Technical Diagnostics
Certification
- CFC Certification
- HVAC electrical Certifcation
- Heat technology Certification
- Working CTIP Certification (Gas)
Timeline
QA Inspector
Boothe's Heating/Air, Plumbing And Electrical
03.2023 - Current
Service Technician
Taylor Gas Company
08.2021 - 03.2023
Field Service Technician
Lincoln Military Housing
11.2016 - 08.2021
GED -
Great Mills High School
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