Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Steven Roa

Brooklyn,NY

Summary

Hardworking and reliable young man seeking a full time job to learn new skills in a new environment all while growing together with my future Coworkers. Highly organized, proactive and punctual. Experienced in fast-paced environments and adaptable to last minute changes, Responsible and ready to give every customer a positive and memorable experience.

Overview

2
2
years of professional experience

Work History

Cashier/Barista

Ferrara Bakery And Cafe
New York, NY
03.2022 - 08.2024
  • Greeted customers and answered any questions they had about the store's products and services.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
  • Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.

Education

High School Diploma -

Abraham Lincoln High School
Brooklyn, NY
06-2023

Skills

  • Guest inquiries
  • POS Systems
  • Customer Service
  • Fast Learner
  • Great Communication Skills
  • Very Well Organized
  • Bilingual
  • Punctual
  • Highly Motivated
  • Great Work Ethic

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Timeline

Cashier/Barista

Ferrara Bakery And Cafe
03.2022 - 08.2024

High School Diploma -

Abraham Lincoln High School

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Steven Roa