Summary
Overview
Work History
Education
Skills
Timeline
Generic

Steven Rodriguez

Bronx,NY

Summary

Highly motivated worker with experience in office work, customer service and Installation. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker always looking to learn, with strong in communication and task prioritization skills.

Overview

9
9
years of professional experience

Work History

Office Assistant /Installer

4DEE7 Installs
01.2020 - 05.2023
  • Installed complete systems at new residential and business construction sites.
  • Inspected installations to check for functionality and maintain customer satisfaction.
  • Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
  • Supported customer satisfaction, providing detailed instructions and demonstrations on proper system operation.

Paraprofessional

City Of New York Department Of Education
02.2017 - 06.2022
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.

Group Leader

East Side House Settlement
09.2014 - 03.2017
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Supported staff with developing professional skills and abilities, uplifting team performance.
  • Delegated tasks strategically and monitored progress for timely completion.
  • Resolved conflict quickly to limit operational disruption and maintain positive, productive working environments.

Customer Service Associate

Lids Locker Room
03.2016 - 01.2017
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Education

Associate of Arts - Liberal Arts And General Studies

Bronx Community College of The City University of New York
The Bronx, NY
05.2020

High School Diploma -

John F Kennedy High School
Bronx, NY
06.2014

Skills

Time Management

Office Work

Communication

Active Listening

Attention to detail

Installation

Organization Skills

Timeline

Office Assistant /Installer

4DEE7 Installs
01.2020 - 05.2023

Paraprofessional

City Of New York Department Of Education
02.2017 - 06.2022

Customer Service Associate

Lids Locker Room
03.2016 - 01.2017

Group Leader

East Side House Settlement
09.2014 - 03.2017

Associate of Arts - Liberal Arts And General Studies

Bronx Community College of The City University of New York

High School Diploma -

John F Kennedy High School

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Steven Rodriguez