Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Steven Rodriguez

Brooklyn,NY

Summary

Dedicated customer service professional with strong active listening and conflict resolution skills. Fluent in English and Spanish, enhancing customer satisfaction and trust.

Overview

3
3
years of professional experience

Work History

Construction Worker + Customer Service

J&G Construction
San Diego, CA
01.2023 - 05.2026
  • Responded to customer requests for products, services, and company information.
  • Assisted customers with Spanish-language inquiries in a timely and professional manner.
  • Enhanced customer satisfaction by addressing and resolving complex inquiries in both English and Spanish languages.
  • Gained customer trust by providing knowledgeable and accurate information in both English and Spanish.

Education

High School Diploma -

Bushwick Leaders High School For Academic Excellence
Brooklyn, NY
06-2021

Skills

  • Great communication skills
  • Great team player
  • Great attitude
  • Conflict resolution and customer concerns while maintaining satisfactory scores
  • Clear verbal communication
  • Critical thinking
  • Adaptability

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Construction Worker + Customer Service

J&G Construction
01.2023 - 05.2026

High School Diploma -

Bushwick Leaders High School For Academic Excellence
Steven Rodriguez