Dedicated customer service professional with strong active listening and conflict resolution skills. Fluent in English and Spanish, enhancing customer satisfaction and trust.
Overview
3
3
years of professional experience
Work History
Construction Worker + Customer Service
J&G Construction
San Diego, CA
01.2023 - 05.2026
Responded to customer requests for products, services, and company information.
Assisted customers with Spanish-language inquiries in a timely and professional manner.
Enhanced customer satisfaction by addressing and resolving complex inquiries in both English and Spanish languages.
Gained customer trust by providing knowledgeable and accurate information in both English and Spanish.
Education
High School Diploma -
Bushwick Leaders High School For Academic Excellence
Brooklyn, NY
06-2021
Skills
Great communication skills
Great team player
Great attitude
Conflict resolution and customer concerns while maintaining satisfactory scores
Clear verbal communication
Critical thinking
Adaptability
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Construction Worker + Customer Service
J&G Construction
01.2023 - 05.2026
High School Diploma -
Bushwick Leaders High School For Academic Excellence