Harrison Taylor
Rowlett,TX
Summary
Dynamic professional with a proven track record in customer service, marketing, sales and leadership. Skilled in direct marketing and leadership, I blend analytical prowess with exceptional communication skills, thriving under pressure and driving team success.
Overview
5
5
years of professional experience
Work History
Customer service/Customer support agent
Kalkomey LLC
06.2021 - 08.2024
- Assist customers with fixing any errors on their account and troubleshoot technical errors that hinder the customer from moving on in their courses
- Work with state and provincial governments to ensure that all legal procedures are met and that customers are certified in accordance with state, federal, and provincial laws
- Manage transactions, customer accounts, subscription creation and management, marketing, licensing for certain states
- Work with multiple transaction systems and customer application systems on a day-to-day basis
Marketing Coordinator/Campaign Manager
Fresh Success Marketing Group
09.2020 - 03.2021
- Manage and run our marketing events
- Handle customer service at events and also when we are not in operation
- Work directly with a major retailer and manage transactions directly with customers
- Help manage a team of people with other marketing coordinators and campaign managers
Account manager
Texas Global Consulting
07.2020 - 09.2020
- Sold products for AT&T/DirecTV
- Managed customers' accounts, managed events and directly marketed to customers within major retailers.
Delivery driver
Panera
04.2019 - 09.2019
- Manage delivery orders and help with the stores upkeep in the dining room, customer service and hospitality
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Operated vehicle safely in highly congested areas with no traffic violations.
Education
B.A. - Sociology, Criminology, Psychology
Baylor University
Waco, TX01.2019
Skills
- Responsible
- Great work ethic
- Great time management
- Great communication skills
- Great at working under pressure
- Work well as an individual and in a team
- Computer literate
- Very adaptable
- Direct and electronic marketing
- Leadership Skills
- Very analytical
Timeline
Customer service/Customer support agent
Kalkomey LLC
06.2021 - 08.2024
Marketing Coordinator/Campaign Manager
Fresh Success Marketing Group
09.2020 - 03.2021
Account manager
Texas Global Consulting
07.2020 - 09.2020
Delivery driver
Panera
04.2019 - 09.2019
B.A. - Sociology, Criminology, Psychology
Baylor University
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