Steven Salazar
Orcutt,Ca
Summary
Performance-oriented sales leader with a 10-year track record of achievement. Experienced in security services at a 4-diamond resort, I have honed my skills as a tenacious manager. Known for a strategic and analytical problem-solving approach, consistently exceeding profit targets and attracting customers. My talent lies in identifying and capitalizing on emerging market trends and revenue opportunities for ongoing organizational success.
Overview
22
22
years of professional experience
Work History
Post Office Manager
PG Trucking INC (USPS Contracted)
Vandenberg SFB, Ca, US
03.2022 - Current
- Oversee day-to-day operations of the US Post Office located at Vandenberg SFB.
- Assisting military members, spouses, civilian and contractors by educating and enforcing mail and shipping guidelines enforced by the D.O.D and US Postal Inspection Services.
- Manage this office's budget and spending accounts while maintaining zero audit discrepancies during my time of employment.
- Process and sort outgoing and incoming mail in post office.
- Sorting mail by address, category, department, and other specified criteria.
- Maintain records of mail, packages, and envelopes that move through an organization's delivery channel.
- Sell goods and services to customers and advise them on product use.
City Carrier Assistant
United States Postal Services
Lompoc, Ca, US
07.2020 - 03.2022
- Responsible for sorting and delivering mail along assigned routes, ensuring timely and accurate delivery of letters and packages to customers.
- Delivered letters and packages to an average of 300 addresses daily, maintaining a 99% delivery success rate.
- Operated company vehicles safely and adhered to all traffic regulations.
- Developed strong relationships with customers, resulting in positive feedback and increased customer retention.
- Assisted in sorting and organizing mail in the distribution center, improving overall efficiency by 15%.
- Resolved customer inquiries and complaints, providing excellent customer service and fostering customer loyalty.
Internet Sales Manager
Community Automotive Group
Santa Maria, Ca, US
02.2018 - 07.2020
- Overseeing operations within the dealership's Internet Sales department, including development of process and procedures, preparation and analysis of performance reports and financial statements.
- Automotive sales, reviewing and analyzing client credit.
- Structuring deals and negotiating with financial institutions to get deals financed and funded.
- Selling Service Contracts, Insurance, and Aftermarket product.
- Ensuring compliance with State laws.
- Preparing and submitting DMV documentation.
- Performing administrative functions such as handling phones, filing, faxing, and data entry.
- Developing and maintaining relationships with clients, vendors, state agencies and banks.
- Disclosing financial information to customers.
- Arranging finances for customers who were credit-challenged or had no established credit.
- Displayed superior negotiating skills while building trust and confidence in each one of my clients.
- Contact customers to perform needs analysis and generate leads.
- Reached sales goals and produced a 15-17% closing ratio on Internet Leads.
Sales Manager
Subaru of San Luis Obispo
San Luis Obispo, Ca, US
06.2016 - 02.2018
- Managed sales and administrative staff of 20+ employees.
- Completed daily work reports and delegated tasks to employees.
- Arranged financing and reviewed required documents to determine approval / rejection and negotiated with financial institutions for the best possible financing options.
- Tracked daily sales and generated activity and productivity reports.
- Verified customer information, including income information and signatures.
- Assisted sales staff in determining available financing options and kept charge-backs at an acceptable level without sacrificing quality.
- Processed financial transactions including lender approval and ensuring 100% compliance with all state and federal laws and regulations.
- Greeted customers to quickly and effectively transition from Sales to Finance during their vehicle purchase process.
- Effectively recommend financing options and other products to customers.
- Followed up with customers to ensure satisfaction.
- Ensured that all administrative processes are handled timely and in compliance with company policies.
- Set and achieved targeted sales goals while remaining detail-oriented and organized.
- Responsible for following through with discipline and reprimands, along with conducting annual performance reviews.
Finance Manager
Stowasser Buick GMC
Santa Maria, CA
12.2012 - 06.2016
- Arranged financing and reviewed required documents to determine approval / rejection and negotiated with financial institutions for the best possible financing options.
- Tracked daily sales and generated activity and productivity reports.
- Verified customer information, including income information and signatures.
- Managed and assisted sales staff in determining available financing options and kept charge-backs at an acceptable level without sacrificing quality.
- Processed financial transactions including lender approval and ensuring 100% compliance with all state and federal laws and regulations.
- Greeted customers to quickly and effectively transition from Sales to Finance during their vehicle purchase process.
- Effectively recommend financing options and other products to customers.
- Followed up with customers to ensure satisfaction.
- Ensured that all administrative processes are handled timely and in compliance with company policies.
- Set and achieved targeted sales goals while remaining detail-oriented and organized.
Security Supervisor
Chumash Casino Resort
Santa Ynez, CA
10.2004 - 11.2012
- Taking control of or providing support in emergency situations.
- Responding to alarms, instructing employees on fire and safety, and inspecting areas for fire code violations.
- Maintaining records of undesirable patrons, and writing reports of daily activities and irregularities.
- Liaising with law enforcement agencies and other hotel/casino investigation units.
- Completed daily work reports and delegated tasks to employees.
- Responsible for daily and weekly scheduling.
- Following through with all discipline, reprimands and conducting annual performance reviews for 30+ employees on my shift.
General Laborer (Part-Time)
Patrick And Sons Handyman Services
Santa Maria, CA
06.2002 - 10.2004
- Assisting in the repair, maintenance, construction, installation, and fusion of plastic pipe, and in the reconditioning of gas distribution pipelines.
- Measuring areas to be tiled; cleaning areas; cutting tiles; laying tiles; grouting and finishing.
- Preparing surfaces, applying paint, and cleaning up.
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Performed general housekeeping and cleaning tasks.
- Completed tasks efficiently for timely project completion within set deadlines.
- Efficiently loaded and unloaded trucks with necessary materials for each project phase while adhering to proper lifting techniques.
Education
High School Diploma -
Ernest Righetti High School
SANTA MARIA, CaSanta Ynez
Santa Ynez, Ca11.2012
Santa Maria
Santa Maria, Ca10.2004
06.2003
Skills
- Microsoft Office
- Microsoft Excel
- PowerPoint
- Microsoft Outlook
- Computer Literacy
- Analytical Thinking
- Handyman Work
- Sales Support
- Negotiation
- Profitability Optimization
- Teamwork and Collaboration
- Customer Service
- Multitasking Abilities
- Excellent Communication
- Cash Handling
- Customer Relations
- Analytical Thinking
- Risk Assessment
- Employee Management
- Policy Enforcement
Timeline
Post Office Manager
PG Trucking INC (USPS Contracted)
03.2022 - Current
City Carrier Assistant
United States Postal Services
07.2020 - 03.2022
Internet Sales Manager
Community Automotive Group
02.2018 - 07.2020
Sales Manager
Subaru of San Luis Obispo
06.2016 - 02.2018
Finance Manager
Stowasser Buick GMC
12.2012 - 06.2016
Security Supervisor
Chumash Casino Resort
10.2004 - 11.2012
General Laborer (Part-Time)
Patrick And Sons Handyman Services
06.2002 - 10.2004
Santa Ynez
Santa Maria
High School Diploma -
Ernest Righetti High School