Steven Salazar
Alamosa,CO
Summary
Resourceful Assistant Grocery Manager experienced in inventory management, customer service, and staff training. Achieved improved store performance through effective communication, leadership, and problem-solving skills. Focused on fostering strong relationships with staff and vendors while delivering high-quality customer service.
Overview
2
2
years of post-secondary education
14
14
years of professional experience
Work History
Assistant Grocery Manager
Safeway
Alamosa
08.2022 - 10.2026
- Supported Safeway grocery department operations and daily store execution.
- Monitored inventory levels and coordinated product replenishment.
- Assisted with ordering, receiving, and stocking grocery merchandise.
- Maintained merchandising standards across aisles and display cases.
- Trained associates on customer service and store procedures.
- Enforced food safety and sanitation procedures throughout department.
- Resolved customer concerns and escalated service issues promptly.
- Developed strategies to increase customer loyalty and satisfaction.
- Coordinated schedules and workflow with department leadership.
- Conducted regular inventory audits to ensure accuracy of stock counts.
- Maintained comprehensive compliance with workplace and food safety standards to protect staff and customers.
- Managed the preparation of merchandise for shipment or delivery.
- Set up promotional displays to maximize visibility.
- Demonstrated exemplary behavior to inspire team members and took responsibility for all actions drive culture of performance excellence.
- Distributed daily tasks to appropriate employees and checked to complete duties within expected time frames.
- Facilitated effective communication between customers and associates to encourage positive, team-based atmosphere.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Coach
Wal mart
Alamosa, CO
12.2020 - 06.2021
- Mentored and encouraged youth to develop strong work ethic by being positive role model and regularly practicing skills.
- Provided guidance to participants in order to help them develop their skills and achieve desired goals.
- Developed practice plans tailored to individual needs as well as team development requirements.
- Reviewed Walmart shift priorities and assigned tasks across sales floor teams.
- Trained Walmart associates on register procedures, stocking, and merchandising basics.
- Supported Walmart customers with escalated questions and service recovery.
- Coordinated Walmart inventory checks and backroom organization with department staff.
- Reinforced Walmart attendance, conduct, and performance expectations with team members.
- Collaborated with Walmart supervisors to adjust staffing and floor coverage.
Store Leader
GameStop
Alamosa, CO
06.2012 - 05.2021
- Managed daily store operations and staff schedules for retail environment
- Trained associates on sales floor procedures, service standards, and cash handling
- Supervised inventory counts, stockroom organization, and merchandise replenishment
- Monitored store compliance with safety, loss prevention, and company policies
- Resolved customer concerns and supported front-line service during busy periods
- Coordinated opening and closing procedures for retail store operations
- Reviewed sales floor presentation and maintained visual merchandising standards
- Communicated policies, tasks, and priorities to store associates and supervisors
- Recruited, trained and supervised new employees.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Created weekly work schedules for store personnel.
- Managed daily banking activities such as deposits and withdrawals.
- Updated and maintained store signage and displays.
- Prepared monthly reports on sales figures, expenses, profits.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
Education
Associate of Arts - Psychology
Adams State University
Alamosa, CO 06.2011 - 05.2013
Alamosa Open High School
Alamosa, COSkills
- Inventory management
- Store operations
- Ordering of products
- Stock replenishment
- Merchandising displays
- Visual merchandising
- Product merchandising
- Merchandising strategies
- Food safety
- Health and safety
- POS systems
- Payroll administration
- Budgeting and finance
- Schedule coordination
- Team leadership
- Training and mentoring
- Recruitment and hiring
- Onboarding and orientation
- Customer service
- Reliability
- Problem resolution
- Problem solving
- Task delegation
- Adaptability
- Reliability
- Multitasking capacity
- Communication skills
- Teamwork
- Display planning
- Stock replenishment
Timeline
Assistant Grocery Manager
Safeway
08.2022 - 10.2026
Coach
Wal mart
12.2020 - 06.2021
Store Leader
GameStop
06.2012 - 05.2021
Associate of Arts - Psychology
Adams State University
06.2011 - 05.2013
Alamosa Open High School