Steven Samuels III
Killeen,TX
Summary
Dynamic and results-driven professional with experience at Burger King, excelling in customer service and team collaboration. Proven ability to enhance operational efficiency and achieve high customer satisfaction through effective time management and problem-solving skills. Committed to fostering a positive work environment and supporting team development.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Student
Gary Job Corps
San Marcos, TX
11.2025 - Current
- Assisted peers in developing essential job skills through hands-on training sessions.
- Participated in team-based projects, enhancing collaboration and communication abilities.
- Supported career readiness initiatives by conducting mock interviews and resume workshops.
- Engaged in community service activities, fostering a sense of responsibility and teamwork.
- Utilized industry-standard tools for skill assessments to track progress and development.
- Contributed to workplace safety discussions, promoting adherence to safety protocols among peers.
- Adapted quickly to diverse learning environments, demonstrating flexibility and resilience.
- Maintained organized records of personal achievements and skill enhancements throughout the program.
- Followed school and classroom policies, regulations, dress codes, and schedules.
- Collaborated on group projects to complete professional deliverables.
- Completed rigorous readings as directed to support unit learning goals.
- Championed a growth mindset culture within the classroom, inspiring students to embrace challenges and persevere through obstacles in pursuit of their academic goals.
- Collaborated with colleagues to share best practices and improve overall teaching effectiveness in the department.
Team Member
Burger King
Killeen, TX
08.2023 - 09.2024
- Operated kitchen equipment to prepare food items efficiently.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and sanitation standards in food preparation areas and dining spaces.
- Assisted team members in training new hires on operational procedures and safety protocols.
- Followed company policies to ensure compliance with health regulations during food handling.
- Collaborated with team to achieve high levels of customer satisfaction during peak hours.
- Supported inventory management by restocking supplies and conducting regular stock checks.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Contributed to team success by completing jobs quickly and accurately.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted customers in selecting merchandise best suited to needs.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
Education
High School Diploma -
C. E. Ellison High School
Killeen, TX05.2021
Skills
Fast learner
Positive attitude
Time management
Attention to detail
Team collaboration
Active listening
Active learning
Energetic and enthusiastic
Customer service
Basic mathematics
Flexible schedule
Team support
Ethical awareness
Complex Problem-solving
Self-regulation
Reading comprehension
Performance improvement
Team development
Critical reflection
Innovation skills
Safety procedures
Presentation development
Basic housekeeping
Conflict management
Visual communication
Job shadowing
Entrepreneurial mindset
Networking
Learning assessments
Self-directed learning
Teamwork and collaboration
Multitasking
Organizational skills
Problem-solving
Analytical thinking
Excellent communication
Relationship building
Task prioritization
Multitasking Abilities
Team building
Certification
- OSHA 30
- OSHA 10
Timeline
Student
Gary Job Corps
11.2025 - Current
Team Member
Burger King
08.2023 - 09.2024
High School Diploma -
C. E. Ellison High School