Steven Sandler
Loganville,GA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
15
15
years of professional experience
Work History
Technician
The Grout Medicine
Lawrenceville Ga
08.2025 - Current
- Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Window Cleaner
H and S window cleaning
Atlanta, Georgia
03.2025 - 07.2025
- Cleans windows using appropriate tools and techniques for residential properties.
- Operates ladders and scaffolding safely to access high windows.
- Communicates with clients to understand specific cleaning needs and preferences.
- Maintains equipment and ensures supplies are stocked for daily operations.
- Adapts cleaning methods based on weather conditions and surface types.
- Cleaned windows using a squeegee, cleaning solution, and various tools to remove dirt, grime, and debris.
- Follows safety protocols to prevent accidents while working at heights.
- Kept supplies organized and equipment well-maintained to stay ready for daily workloads.
- Responded promptly to customer inquiries about services offered.
Assistant Manager of Operations
Amazon Fresh
Duluth, Georgia
02.2017 - 01.2025
- Coordinated team schedules to ensure efficient operations and coverage.
- Managed inventory levels to optimize stock availability and reduce waste.
- Developed training materials for new staff on operational procedures and systems.
- Implemented process improvements to enhance workflow and team productivity.
- Coached employees to work together to carry out daily functions and meet service objectives.
- Ensured that quality control standards were met by monitoring performance against established goals.
- Assisted in problem solving when issues arose during production or delivery cycles.
- Reviewed employee performance regularly providing feedback to help them reach full potential.
- Participated in meetings with senior executives regarding project updates or strategic planning initiatives.
- Analyzed data to identify areas for improvement in operational performance and costs.
- Provided guidance to staff on operational matters, resolving issues as they arise.
- Motivated employee performance and satisfaction through fair evaluation, process review and mentoring.
- Collaborated with team members to develop innovative solutions for operational challenges.
- Trained new hires on company policies and procedures.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Professional Carpet Cleaner
Atlanta Oxymagic
Atlanta , GA
09.2014 - 02.2017
- Operated various carpet cleaning machines and tools for efficient service delivery.
- Assessed carpet conditions to determine appropriate cleaning methods and solutions.
- Applied eco-friendly cleaning solutions to ensure safe and effective treatments.
- Communicated with clients to understand their specific cleaning needs and preferences.
- Maintained equipment by performing routine checks and minor repairs as needed.
- Ensured customer satisfaction by providing excellent service.
- Educated customers on proper care of their carpets after treatment was completed.
- Communicated effectively with customers regarding pricing estimates, job progress updates.
- Expanded cleaning services to tile, grout and hardwood floors upon customer advance request.
- Moved furniture to allow thorough cleaning of designated carpet surfaces and returned to position, using protective padding if needed.
- Confirmed customer satisfaction with cleaning and overall service before leaving home or business.
- Submitted and explained verbal and written estimates of cleaning services costs in advance.
Inventory Specialist
Walmart Neighborhood Market
Snellville, GA
06.2011 - 01.2014
- Managed inventory levels to ensure product availability and reduce stockouts.
- Conducted regular audits of inventory to maintain accuracy and integrity of records.
- Collaborated with team members to develop efficient stocking processes and enhance workflow.
- Trained new staff on inventory management systems and operational procedures.
- Implemented best practices for inventory control, resulting in decreased discrepancies.
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Reduced stock shortages by closely monitoring inventory levels and promptly ordering necessary supplies.
Education
Some College (No Degree) - Computer Engineering
Georgia State University
Atlanta, GASkills
Inventory management
Process improvement
Effective communication
Problem solving
Staff training
Reliability and punctuality
Efficient time management
Strong work ethic
Facilities maintenance
Time management abilities
Problem-solving aptitude
Willingness to learn
Adaptability and flexibility
Analytical thinking
Strong coordination
Works Well Under Pressure
Multitasking and organization
Attention to detail
Languages
Spanish
Limited
References
References available upon request.
Timeline
Technician
The Grout Medicine
08.2025 - Current
Window Cleaner
H and S window cleaning
03.2025 - 07.2025
Assistant Manager of Operations
Amazon Fresh
02.2017 - 01.2025
Professional Carpet Cleaner
Atlanta Oxymagic
09.2014 - 02.2017
Inventory Specialist
Walmart Neighborhood Market
06.2011 - 01.2014
Some College (No Degree) - Computer Engineering
Georgia State University