Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Steven Santay

Lewisville,TX

Summary

Currently enrolled in Northern Arizona University perusing a Bachelor's Degree in Hotel & Restaurant Management with an Associates in Business Management. Versatile Team Member with flexible and adaptable skills that can work under any condition with ambition to learn and educate. Teamwork ready as well as fit for independent tasks. Punctual, responsible, and passionate.

Overview

3
3
years of professional experience

Work History

CFA Team Member

Chick-fil-A
Lewisville , TX
01.2021 - 05.2023
  • Provided customer service support to ensure satisfaction.
  • Organized inventory shelves for easy access and maintenance of stock levels.
  • Performed closing duties such as shutting down displays, restocking items, and cleaning the sales floor as well as machinery.
  • Operated cash registers to process payments from customers.
  • Maintained a clean and organized work area throughout shift.
  • Collaborated with team members to maximize productivity and efficiency.
  • Resolved customer issues promptly in a professional manner.
  • Built and maintained working relationships with peers and upper management.
  • Trained new team members using approved training materials and information.
  • Assisted newly hired team members by explaining company procedures and safety requirements.
  • Upheld high standards of productivity and quality in operations.

Hairstylist

Supercuts Hair Salons
Lewisville, TX
05.2023 - 08.2023
  • Provided consultations to clients about their desired hairstyle and hair care needs.
  • Greeted customers, answered phones and booked appointments.
  • Maintained cleanliness of work station by sanitizing tools and equipment between uses.
  • Demonstrated knowledge of health and safety regulations in the workplace.
  • Tracked inventory of supplies used for styling services.
  • Organized scheduling of appointments throughout the day.
  • Cut, trimmed and shaped hair or hairpieces using clippers and scissors.
  • Shaved, trimmed and shaped beards and mustaches.

Education

High School Diploma -

Lewisville High School
Lewisville, TX
05-2023

License - Cosmetology Education

TECC-West
Lewisville, TX
05-2023

Skills

  • Customer Service
  • Cash Handling
  • Cleaning
  • Equipment Operation
  • Heavy Lifting
  • Sales expertise
  • Teamwork and Collaboration
  • Proficient in Microsoft Excel
  • Quality Inspections

References

References available upon request.

Timeline

Hairstylist

Supercuts Hair Salons
05.2023 - 08.2023

CFA Team Member

Chick-fil-A
01.2021 - 05.2023

High School Diploma -

Lewisville High School

License - Cosmetology Education

TECC-West

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Steven Santay