Steven Shaffer
Conway,AR
Summary
Resourceful IT Security Analyst known for high productivity and efficient task completion. Specialize in threat analysis, incident response, and security policy development. Excel in problem-solving, communication, and teamwork, ensuring optimal security posture in fast-paced environments. Skilled in safeguarding information systems and networks from potential threats. Have experience implementing security measures, conducting vulnerability assessments, and managing incident response activities. Strengths include analytical problem-solving, teamwork, and effective communication skills. Contributed to enhancing system security posture and reducing incidents of data breaches in previous roles.
Overview
26
26
years of professional experience
1
1
Certification
Work History
IT Security Analyst Specialist
FIS
Little Rock, AR
10.2000 - 10.2024
- Developed and implemented security policies, standards, and procedures to ensure information systems security.
- Maintained up-to-date knowledge of security trends, threats, and vulnerabilities.
- Monitored network traffic for suspicious activity using intrusion detection systems and firewalls.
- Investigated system incidents to determine root cause and recommend corrective action.
- Assisted in developing disaster recovery plans for IT infrastructure components in case of a security breach or other emergency event.
- Mentored junior employees in departmental activities and procedures.
- Designed and implemented plans to secure computer files against breach, destruction, or accidental modification.
- Collaborated with stakeholders to implement and update disaster recovery plans.
- Researched and designed advanced computer forensic tools.
- Worked closely with fellow security personnel to remedy and alleviate technology issues.
- Updated computer security policies and procedures upon learning of new risks.
- Designed, implemented, and maintained security systems and controls.
- Coordinated security updates to avoid outages and downtime.
- Developed and implemented specialized procedures for customer service operations.
- Coordinated with other departments to ensure efficient workflow processes.
- Provided technical support for customers in resolving complex issues.
Distributed Computing Analyst
Eclipsys
Little Rock, AR
08.1998 - 10.2000
- Monitored system performance to ensure proper operation and security of the network.
- Performed daily backups of critical data files.
- Troubleshot and resolved server hardware and software issues.
- Implemented virus protection measures on servers.
- Upgraded existing systems with new releases of operating systems and applications.
- Developed disaster recovery plans in case of system failure or data loss.
- Managed multiple remote sites by providing maintenance services over the internet or phone line.
- Analyzed log files to identify potential security threats.
- Maintained inventory records of all installed hardware and software assets.
- Evaluated system logs regularly to detect any suspicious activity or errors that require attention.
- Installed, configured, and maintained server hardware and software.
- Configured user accounts, permissions, and access rights.
- Supported various operating systems and server technologies.
- Monitored system upgrades, patches and new configurations.
- Managed employee access, security roles and permissions.
- Updated hardware and software upon availability and supervised network to eliminate bottlenecks.
- Increased system security and performance with proactive changes.
Education
Associate of Science - Respiratory Therapy
University of Arkansas Medical Sciences
Little Rock, AR06-1988
Some College (No Degree) - Computer And Information Sciences
University of Central Arkansas
Conway, ARSkills
- Vulnerability Assessment
- Ethical Hacking
- Virtual private networks
- Business continuity planning
- Network Security Management
- ACL Audit Exchange
- Intrusion detection and prevention
- Malware Analysis
- Incident Response
- Security analysis
- Application security
- McAfee EPO, EPS, DLP
- FireEye
- Palo Alto Cortex XDR
Certification
- Certified Ethical Hacker (CEH)
- Bluecoat Certified Proxy Administrator (BCCPA)
- Bluecoat Certified Proxy Professional (BCCPP)
Timeline
IT Security Analyst Specialist
FIS
10.2000 - 10.2024
Distributed Computing Analyst
Eclipsys
08.1998 - 10.2000
Associate of Science - Respiratory Therapy
University of Arkansas Medical Sciences
Some College (No Degree) - Computer And Information Sciences
University of Central Arkansas
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