Steven Shemansky
Macomb
Summary
Organized and results-driven professional with expertise in management, administration and recruiting. Well recognized for building and leading high performing teams and delivering measurable business outcomes while maintaining a positive and proactive approach.
Overview
2027
2027
years of professional experience
Work History
Account Manager
Caswill LLC.
Sterling Heights
2024 - Current
- Managed client communications and maintained strong relationships with key accounts.
- Conducted market research to identify potential upsell opportunities within existing accounts.
- Manage wholesale, distributor and brand direct accounts as an e-commerce seller on Amazon
- Monitor cost and sales through Sellerboard software
- Inventory reconciliation between Caswill LLC. and Amazon
- Payroll and bookkeeping using QuickBooks
Realtor
Keller Williams
Royal Oak
2016 - Current
- Provide guidance and support throughout the entire process from initial search through closing
- Generate leads through networking activities, cold calling prospects, referrals
- Prepare documents such as purchase agreements, deeds, leases and other legal documents related to real estate transactions
- Educate customers about mortgage products and loan processes relevant to their needs
- Maintain current knowledge of laws governing real estate transactions in order comply with regulations
Senior Recruiter
Manpower Group
Shelby Township
2021 - 2024
- Managed the full cycle of recruitment process from sourcing to onboarding new employees
- Created and maintained positive relationships with hiring managers and HR business partners
- Collaborated with team members to improve recruitment strategies and processes.
- Trained and mentored new recruiters in successful strategies for interviewing and qualifying candidates
- Hosted job fairs and created job postings via online platforms for maximum visibility
- Monitored applicant tracking system actions to support hiring deadlines and streamline candidate experiences.
- Processed timecards and payroll and timecards using Kronos, ADP, Paycor and Paylocity
Support Services Supervisor
Harness, Dickey and Pierce PLC
2018 - 2021
- Spearheaded talent acquisition and training initiatives for the support services team
- Oversee supply inventory to ensure availability while reducing unnecessary expenditures
- Maintained electronic and physical filing systems for compliance and operational efficiency
- Saved 30K in annual shipping costs through rate negotiation with UPS during my first year
Assistant Store Manager
Lowe’s Home Improvement
Clinton Township
2012 - 2016
- Provide strategic leadership to 160+ team members, driving performance and operational excellence
- Promote sales through leadership development
- Managed a location with gross sales of 35 million annually
- Coach and train employees using the SERVE and IMPACT models
- Maintain accurate inventory through the use of replenishment processes
- Maintain balance of Product Exchange accounts
Front Office Manager
Hilton Suites
Auburn Hills
2011 - 2012
- Led hotel operations, managing team of 20 to ensure service excellence, operational efficiency, and accurate payroll administration.
- Collaborated with sales to enhance revenue through effective event management and engagement with Hilton Honors members.
- Recruit, interview and onboard top high-performing talent aligned with brand standards
- Managed cash handling and transaction reconciliation during shift openings and closings to maintain accurate reporting and operational integrity.
Front Desk Supervisor
Hyatt Place Hotel
Utica
2007 - 2010
- Nominated for Regional Service Excellence Award for outstanding contributions to guest satisfaction
- Traveled to out of state properties to train new employees, ensuring consistent service delivery and adherence to brand standards
- Led full cycle recruitment, interviewing and onboarding top talent to foster a guest-focused culture and uphold service standards
- Maintain adherence to Hyatt Place corporate policies among staff, fostering accountability and operational integrity
- Manage budget projections to optimize resource allocation and support profitability targets
Assistant Manager
The UPS Store
Shelby Township
2002 - 2007
- Prepare weekly schedule and oversee inventory management to ensure efficient store operations
- Manage daily store opening and closing procedures, including reconciling cash and preparing bank deposits
- Generate end of month reports, reconciling financials and tracking operation metrics for ownership review
- Deliver superior customer experience through professional packaging, accurate shipping and timely support
Education
Some College (No Degree) - Business
Baker College
Auburn Hills, MISkills
- Client relationship management
- Project Coordination
- Negotiation skills
- E-commerce
- Talent Acquisition
- Problem solving
- Leadership development
- Performance evaluations
- Effective communication
- Relationship building
Timeline
Account Manager
Caswill LLC.
2024 - Current
Realtor
Keller Williams
2016 - Current
Senior Recruiter
Manpower Group
2021 - 2024
Support Services Supervisor
Harness, Dickey and Pierce PLC
2018 - 2021
Assistant Store Manager
Lowe’s Home Improvement
2012 - 2016
Front Office Manager
Hilton Suites
2011 - 2012
Front Desk Supervisor
Hyatt Place Hotel
2007 - 2010
Assistant Manager
The UPS Store
2002 - 2007
Some College (No Degree) - Business
Baker College