Summary
Overview
Work History
Education
Skills
Additional Work History
Timeline
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Steven Shifflett

Summary

  • Diligent project manager with evident experience, teamwork abilities and understanding of critical protocols. Competent in helping teams complete work through equipment operation and effective material management and other tasks as assigned.
  • Conscientious individual with deep interest in community causes and volunteer work.
  • Sales Representative with vast experience in sales and customer service. Focuses on identifying new sales opportunities to increase customer retention.

Overview

5
5
years of professional experience

Work History

Sales Development Representative

Tenable Holdings
08.2023 - 08.2024
  • Established relationships with prospects and customers to promote product understanding and drive sales growth.
  • Developed and maintained positive relationships with key decision-makers and influencers.
  • Won new business by articulating full value of company's capabilities to prospects.

Assistant Community Construction Manager

K-Hovnanian Homes
06.2022 - 08.2023
  • Scheduled and managed trade partners on a daily basis in an extremely fast-paced environment to meet deadlines for up to 15 home settlements and quality inspections per month.
  • Aided upper-level leaders by ensuring clean, complete, and ready homes for homeowners prior to settlement.
  • Provided service to homeowners before and after their settlement date to ensure their complete satisfaction.

Residential Construction Laborer

Shifflett Painting
05.2019 - 08.2021
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Interpreted job site supervisor's orders and technical documentation to complete accurate work.

Customer Service Representative

Enterprise Rent-A-Car
12.2020 - 05.2021
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.

Education

Bachelor of Science - Communication Studies And Marketing

Towson University
Baltimore, MD
05.2022

Skills

  • Multitasking and Prioritization
  • Relationship management
  • Experience with Microsoft Office/Teams and Excel
  • Young Life youth leader in Baltimore County; April 2019-June 2022
  • Dedicated volunteer to The Patrick Shifflett Foundation (non-profit) https://patrickshifflettfoundationorg

Additional Work History

  • Wegmans Grocery Store/Grill Marx Steakhouse 01/2016-04/2019

Timeline

Sales Development Representative

Tenable Holdings
08.2023 - 08.2024

Assistant Community Construction Manager

K-Hovnanian Homes
06.2022 - 08.2023

Customer Service Representative

Enterprise Rent-A-Car
12.2020 - 05.2021

Residential Construction Laborer

Shifflett Painting
05.2019 - 08.2021

Bachelor of Science - Communication Studies And Marketing

Towson University

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Steven Shifflett