Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Steven Short

GRAND RAPIDS,MI

Summary


Professional sales expert with strong track record of driving growth, cultivating client relationships, and implementing strategic sales initiatives. Known for collaborative teamwork and flexibility in adapting to changing business needs. Proven skills include negotiation, communication, and closing deals, with results-driven approach that consistently meets and exceeds targets. Recognized for reliability and ability to deliver impactful solutions in dynamic environments.

Overview

23
23
years of professional experience

Work History

Pro Sales Specialist

Lowes Home Improvment
05.2002 - Current
  • Efficent in CRM and generating new clients with continued growth each year
  • Attend vendor training opportunities when offered to help grow my knowledge and selling skills on current product groups.
  • Streamlined the sales process for increased efficiency, leading to higher conversion rates. Have been able to convert long time Home Depot and Menards customers to Lowes
  • Organized regular feedback sessions with clients to identify areas of improvement in product features or services offered – driving continuous innovation efforts internally.
  • Managed a diverse client portfolio, ensuring timely follow-up and proactive communication for maximum account retention.
  • Identified opportunities for upselling and cross-selling within existing accounts, generating additional revenue streams.
  • Consistently surpassed individual sales quotas by adopting a proactive, solution-oriented approach in all customer interactions.
  • Exceeded sales targets by building strong relationships with clients and providing exceptional customer service.

Education

No Degree - Business Management

Grand Rapids Community College
Grand Rapids, MI

Skills

  • Creating customer catalogs for repeat customers
  • Anticipating buying trends from customers
  • Upselling strategies
  • Cold calling
  • CRM software proficiency
  • Solution selling
  • Objection handling

Accomplishments

For The past 4 years have been a top performer in the Region for Pro Sales. I have made the Presidents Club 4 years in a row.


Finished last year with close to 5 million in Sales

Mutiple performance star awards.

Two Executive star awards.

23 years of exceptional service to customers.

Helped with collaboration of new redvest program.

Partnered with store manager in acquiring multi-million dolar accounts.


Timeline

Pro Sales Specialist

Lowes Home Improvment
05.2002 - Current

No Degree - Business Management

Grand Rapids Community College

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