Hi, I’m
Steven Frost
Kannapolis,NC
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt
Summary
Worked in Food service for over a decade, previously in sales and construction. Currently back in a role of sales within the construction sector. Have worked with logistics in both my current role and my previous role as executive chef. Have a year of experience in accounting and cost management from my previous position in the Food Service industry. Currently enrolled for my associates degree in computer science with a focus on Data analytics and programming.
Overview
17
years of professional experience
Work History
Lowes Home ImprovementKannapolis, NC
Pro Sales Specialist
02.2023 - Current
Job overview
- Organized regular feedback sessions with clients to identify areas of improvement in product features or services offered – driving continuous innovation efforts internally.
- Promoted products and services using upselling and other sales strategies.
- Kept detailed records of daily activities through online customer database.
- Conducted regular training sessions for junior sales staff, contributing to their professional development and overall team success.
- Identified opportunities for upselling and cross-selling within existing accounts, generating additional revenue streams.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Worked logistics tracking multiple orders, for multiple customers, from vendor or warehousing to project destination.
- Maintained database of orders, projects, and customer information for faster recall on projects, materials, and customers.
Fratelli Italian kitchen and Wine Bar
Executive Chef / Kitchen Manager
03.2021 - 01.2023
Job overview
- Created Excel spreadsheets for Employee Scheduling, cleaning/ maintenance schedules, and prep lists
- Programmed and used formulas to track inventory usage, food costing, and order guides
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance
- Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas
- Supervised and enhanced work of 12-person team producing more than 100 plates per day
- Created recipes and prepared advanced culinary dishes
- Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
Aramark
Grill Cook
12.2019 - 03.2020
Job overview
- Monitored line efficiency and implemented improvements for increased productivity
- Cleaned and maintained kitchen equipment regularly
- Checked each food item for freshness and provided feedback to kitchen supervisor for removal
- Distributed food to team members with efficiency in high-volume environment
- Planned and delegated all facets of ingredient preparation
- Placed new inventory orders, received incoming shipments and followed health code requirements for storage
- Adjusted recipes with different ingredients or preparation methods based on customers' requests.
The Waterdog
Sous Chef / Kitchen Lead
11.2017 - 12.2019
Job overview
- Planned and directed high-volume food preparation in fast-paced environment
- Collaborated with staff members to create meals for large banquets
- Developed full, tasting, and special events menus to meet establishment needs and maintain strong customer levels
- Modernized processes for kitchen staff to reduce guest wait times and boost daily output
- Mentored kitchen staff to prepare each for demanding roles
- Trained and managed kitchen personnel and supervised related culinary activity
- Disciplined and dedicated to meeting high-quality standards.
Isabella’s Italian Trattoria
Grill Cook
08.2014 - 11.2017
Job overview
- Planned and directed high-volume food preparation in fast-paced environment
- Collaborated with staff members to create meals for large banquets
- Developed full, tasting, and special events menus to meet establishment needs and maintain strong customer levels.
Education
Southern New Hampshire UniversityHooksett, NH
Associate Of Applied Science from Computer Science And Programming
Skills
- Python
- Rstudio
- C#
- Ms Excel
- Java
- Cash Handling
- Account Management
- Client Needs Assessment
- Inventory Coordination
- Staff Training
- Customer Service
- Sales Forecasting
- Technical Support
- Inventory Maintenance
- Credit and Debt Card Processing
- Complaint Resolution
- Special Requests
- Item Scanning
- Entry Verification
- Effective Scheduling
- Corrective Actions
- Providing Feedback
- Prospecting and Cold Calling
- Restock Shelves
- Serve Customers
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Pro Sales Specialist
Lowes Home Improvement
02.2023 - Current
Executive Chef / Kitchen Manager
Fratelli Italian kitchen and Wine Bar
03.2021 - 01.2023
Grill Cook
Aramark
12.2019 - 03.2020
Sous Chef / Kitchen Lead
The Waterdog
11.2017 - 12.2019
Grill Cook
Isabella’s Italian Trattoria
08.2014 - 11.2017
Southern New Hampshire University
Associate Of Applied Science from Computer Science And Programming