Steven Sigley
Tampa,FL
Summary
Proficient in operations management with a strong emphasis on strategic planning and excellent communication. Experience includes mentoring teams, enhancing customer satisfaction, and executing innovative solutions that drive business success.
Overview
18
18
years of professional experience
Work History
Managing Partner
Alpha Interior and Design LLC
Tampa, FL
01.2017 - Current
- Led design projects from concept to completion, ensuring alignment with client vision and brand identity.
- Mentored junior designers, fostering skill development and creativity within the team.
- Led recruitment efforts to attract top talent, contributing to a highly skilled workforce capable of meeting client demands effectively.
- Installed complete systems at new residential and business construction sites.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
- Conducted thorough pre-installation assessments to identify potential issues and develop solutions in advance.
- Trained new installers on best practices and company procedures, fostering a collaborative learning environment that strengthened overall team performance.
- Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
- Increased repeat business by building strong relationships with clients through exceptional service delivery.
Line Cook
Ruby Tuesday
Bethlehem, PA
05.2008 - 09.2019
- Prepared high-quality dishes according to Ruby Tuesday's recipes and presentation standards.
- Operated kitchen equipment safely and efficiently, ensuring cleanliness and functionality.
- Collaborated with team members to maintain smooth kitchen operations during peak hours.
- Trained new staff on food preparation techniques and safety protocols.
- Implemented inventory controls to minimize waste and optimize ingredient usage.
- Monitored food quality and freshness, addressing any issues promptly to ensure consistency.
- Maintained compliance with health regulations, ensuring a safe dining environment for customers.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Maintenance Technician
Elliott-Lewis
Nazareth, PA
03.2013 - 01.2017
- Conducted routine maintenance and repairs on HVAC systems to ensure optimal performance.
- Diagnosed and resolved equipment malfunctions, enhancing operational efficiency.
- Collaborated with team to execute preventive maintenance schedules, reducing downtime.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Inspected and maintained equipment to keep items in top working condition.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
Education
High School Diploma -
Freedom High School
Bethlehem, PASkills
- Revenue growth
- Strategic planning
- Operations management
- Leadership and people development
- Analytical and critical thinker
- Client relationship building
- Flexible and adaptable
- Excellent communication
- Organization and time management
Languages
English
Native or Bilingual
Timeline
Managing Partner
Alpha Interior and Design LLC
01.2017 - Current
Maintenance Technician
Elliott-Lewis
03.2013 - 01.2017
Line Cook
Ruby Tuesday
05.2008 - 09.2019
High School Diploma -
Freedom High School