Steven Smith
Wenatchee,WA
Summary
Dynamic retail leader with proven success at WinCo Foods, driving revenue growth through business analytics and operational efficiency. Skilled in team leadership and employee training, I achieved multiple sales records while enhancing merchandising techniques and quality control standards. Committed to fostering a positive work environment and delivering exceptional customer service.
Overview
11
11
years of professional experience
Work History
Produce Manager
WinCo Foods
Wenatchee, Washington
03.2023 - Current
- Led a team of 10 employees to enhance operational efficiency in the produce department.
- Achieved sixteen sales records and strong week-over-week growth through effective use of business analytics.
- Mentored team on merchandising techniques and quality control standards for optimal performance.
Bakery Manager
WinCo Foods
Wenatchee, Washington
01.2021 - 03.2023
- Directed six bakery employees during grand opening, ensuring smooth operations.
- Utilized business analysis to achieve consistent week-to-week growth.
- Mentored staff in merchandising and production processes to enhance efficiency.
Assistant Store Manager
Walmart
Wenatchee, Washington
08.2014 - 11.2019
- Streamlined daily store operations and enhanced team performance through effective oversight.
- Developed staff schedules to maintain optimal coverage and operational efficiency.
- Coordinated inventory management and stock replenishment to minimize shortages.
- Resolved customer complaints by actively listening and providing suitable solutions.
- Cultivated a positive team environment through clear communication and support.
- Oversaw cash handling procedures, reconciling discrepancies promptly.
- Identified operational inefficiencies and implemented targeted solutions for process improvement.
Education
Some College (No Degree) - Supply Chain Management
Western Governors University
Salt Lake City, UTSome College (No Degree) - Cybersecurity
Purdue University Global
Indianapolis, INSkills
- Business analytics
- Merchandising techniques
- Quality control standards
- Operational efficiency
- Team leadership
- Inventory management
- Customer relationship management
- Employee training
- Effective communication
- Staff scheduling
- Conflict resolution
- Pricing strategy
- Customer service
- Ordering procedures
- Retail management experience
- Inventory counting
- Supply chain coordination
- Health department standards
- Revenue growth
- Risk management
- Computer skills
Timeline
Produce Manager
WinCo Foods
03.2023 - Current
Bakery Manager
WinCo Foods
01.2021 - 03.2023
Assistant Store Manager
Walmart
08.2014 - 11.2019
Some College (No Degree) - Supply Chain Management
Western Governors University
Some College (No Degree) - Cybersecurity
Purdue University Global