Steven Spaulding
Lisbon Falls,ME
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure a new career i have many skills that i have acquired working for geek squad over the past 12 years that i could adapt and use in many different roles of my new career what ever that may be im looking for another role in a company i can build grow and become passionate about im a Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy my end goal is To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Double Agent Home Theater Installer
Geek Squad - Best Buy
11.2011 - 07.2023
- Leveraged knowledge of home theater products and companies to educate customers and lock in sales.
- Maintained team flexibility and embraced change to adapt within dynamic markets.
- Attended to customers at home and business locations to complete on-site repairs.
- Read diagrams, specifications and service manuals accurately to determine repair actions.
- Kept equipment working optimally by replacing loose, worn and defective parts.
- Conferred with customers to determine nature of problems and to explain repairs.
- Mounted equipment to walls, concealed wires, installed audio and programmed remote controls.
- Adhered to and kept team in line with established safety regulations and protocols when working on ladders and operating power tools, providing important protection for personnel and customers.
- Serviced and repaired electronic equipment for individual and business customers.
- Determined optimal position for mounting speakers for clearest sound.
- Disassembled entertainment equipment and repaired or replaced loose, worn or defective components and wiring using hand tools and soldering irons.
- Remained highly knowledgeable in different technologies from Apple, Lutron and CATV Systems.
- Appraised project plans ahead of installations to verify system could be configured as detailed in project specifications.
- Improved equipment performance through skilled calibration and testing.
- Skilled at working independently and collaboratively in team environment
Outdoor Power Equipment Specialist
Lowes
01.2008 - 06.2011
- Established tractors and sales of other merchandise
- Performed duties to unload trucks
- Stocked shelves with order picker
- Customer service
- Used fork lift daily to stock shelves load customers product and unload stores inventory from incoming flatbed trucks
Education
High School Diploma -
Mt Ararat High School
Topsham, ME06.2008
High School Diploma -
Vocational Region 10
Brunswick, ME06.2008
Skills
- Driving 5 plus hours in company van every day
- Adaptable to Changing Demands
- Inventory Merchandising
- Home theater repair
- Training Proficiency
- Customer Relations Skills
- Maintaining Clean Work Areas
- Point of sale Terminal Operation
- Retail Industry Experience
- Credit Card Transaction Processing
- Strategic Business Initiatives
- Health and Safety Procedures
- Delegation and Supervision
- Problem Anticipation and Resolution
- Home theater repair
- Ware house staging of products and unloading trucks
- Leadership skills
- Tool/resource utilization
- Problem solving
- Time management
- Emotional intelligence
- Systems knowledge and communication skills
- Sales Dedication
Timeline
Double Agent Home Theater Installer
Geek Squad - Best Buy
11.2011 - 07.2023
Outdoor Power Equipment Specialist
Lowes
01.2008 - 06.2011
High School Diploma -
Mt Ararat High School
High School Diploma -
Vocational Region 10
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