Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Steven Stokely

New Braunfels

Summary

To obtain a position in the Networking IT Field or related field that will utilize my strong dedication to further my knowledge and obtain a career.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Project Manager/Supervisor / Security Programmer

Alterman Electric-Security
04.2025 - Current
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Identified plans and resources required to meet project goals and objectives.
  • Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
  • Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
  • Managed projects from procurement to commission.
  • Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets.
  • Implemented cost-saving measures, significantly reducing operational expenses.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Senior Installation/Service Technician

Epic Electric BT (Business Technology)
01.2025 - 04.2025
  • Continually updated knowledge of industry trends, best practices, and emerging technologies to provide cutting-edge service to clients.
  • Reduced downtime for clients by quickly diagnosing and repairing technical issues with their installed systems.
  • Leveraged excellent communication skills to effectively convey technical information to non-technical customers throughout the installation process.
  • Improved company reputation through the consistent delivery of exceptional customer service during installations and maintenance visits.
  • Implemented a comprehensive training program for new technicians, ensuring a high level of proficiency and commitment to quality in all installation projects.
  • Collaborated with sales teams to develop customized solutions for clients, resulting in increased sales and customer retention.
  • Managed multiple simultaneous installation projects while maintaining strict adherence to deadlines and quality standards.
  • Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
  • Exceeded client expectations by consistently delivering high-quality workmanship during all phases of the installation process.
  • Cultivated strong relationships with vendors, ensuring timely delivery of equipment and parts needed for installations and repairs.
  • Developed comprehensive documentation of completed installations, providing clear reference materials for future maintenance or upgrades.
  • Installed and configured new equipment and systems according to company standards.
  • Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Scheduled and performed maintenance, repair and upgrades of existing equipment and systems.
  • Followed all company guidelines regarding safety procedures when out in field.
  • Evaluated equipment to determine if it needed to be repaired or replaced.
  • Researched and implemented new technologies and equipment.
  • Checked, repaired and repacked survival equipment to meet specifications.
  • Liaised with internal departments to optimize productivity and efficiency.

Senior Installation Tech III/ Senior Service Tech III

Securadyne Systems/Allied Universal
05.2018 - 12.2024
  • Installation of Access Control Equipment, CCTV and Networking equipment across various projects ranging from Gas Plants, Government Buildings, Federal Buildings, and various other customers
  • Servicing and Commissioning Equipment and jobs that required traveling 95% of the time to various customers Covering all of Texas and various states.
  • Coaching and mentoring new technicians that are new to the field and instructing them how to perform their job professionally and accurately.
  • Keeping up to date on current Access Control / Camera technology to provide cost benefits for the customers.
  • Planning and coordination of Projects and Service Requests.
  • Ordering of materials for Completion of Projects and Service Requests and coordination with said customers for completion of Projects and service requests.
  • Investigate and troubleshoot relevant IT related Issues ranging from Access Control, cameras and all other It related issues.

Networking Technician Senior Tech III

Creative Micro Solutions (CMS)
06.2017 - 05.2018
  • Monitored servers for performance issues, promptly addressing any concerns before they escalated into larger problems.
  • Provided training to end-users on networking best practices, increasing their confidence in utilizing available technology resources.
  • Collaborated with IT teams to design robust network infrastructures for new company projects.
  • Conducted capacity planning for networking resources, proactively addressing potential bottlenecks and scaling needs as the organization grew.
  • Participated in disaster recovery planning initiatives, ensuring proper protocols were established to minimize business disruption during unforeseen events.
  • Developed detailed documentation for all networking configurations, facilitating easier troubleshooting and maintenance efforts in the future.
  • Maintained network security with regular updates and monitoring of firewalls and antivirus software.
  • Monitored network hardware operations to evaluate proper configuration.
  • Designed and evaluated WAN and LAN connectivity technologies.
  • Performed network security design and integration duties.
  • Completed preventive maintenance on set schedules.
  • Assisted in the design and installation of advanced technology upgrades, resulting in increased productivity levels.
  • Diagnosed and executed resolution for network and server issues.
  • Documented support procedures, processes and solutions in centralized systems, enabling user self-service.
  • Upgraded legacy systems to modern platforms, reducing maintenance costs and improving overall performance.
  • Set up hardware and software in optimal configurations to meet network performance requirements.
  • Oversaw routine backups of critical data, safeguarding against potential data loss scenarios.
  • Liaised between different departments to ensure seamless communication across all networks within the company infrastructure.
  • Conducted comprehensive network assessments, identifying areas for potential improvement or expansion.
  • Enhanced network performance by troubleshooting and resolving connectivity issues.
  • Optimized wireless networks, ensuring optimal coverage and bandwidth utilization.

Networking Technician Senior Tech/Video Surveillance Senior Tech/Project Management

Micro-Integration and Programming Solutions
01.2012 - 06.2017
  • Investigate and troubleshoot relevant IT related Issues ranging from Access Control, cameras and all other It related issues
  • Installation of Security Cameras, monitoring, configuring, troubleshooting.
  • Installation of Access Control equipment, troubleshooting, configuring.
  • Project Management -Designing projects from the ground up relevant with Access Control and Video Surveillance Solutions and implementing the projects on site, ranging from configuring to Installation of Door Hardware and all relevant equipment.
  • Office Management-Managing coworkers on projects and making sure projects get done in a timely, Professional, and proficient manner. Also making sure all employees have required tools and supplies to complete the job in a timely fashion.
  • Troubleshooting and configuring Cisco Switches.
  • Installation of Access Points, switches, and various other IT related equipment.
  • Meeting and scheduling with customers on the various IT related equipment in the market and selling customers on the proficient services of Micro-Integration.
  • Scheduling with Customers on projects and keeping customers up to date on all projects that are relevant and scheduling with customers on appropriate downtime to ensure the least inconvenience possible.
  • Installation of Server and related equipment and OS's and implementation of Camera Software and or Access Control Software. -Designing/Installation/Configuring/troubleshooting.
  • Attending Relevant training seminars and training classes
  • Design and implementation of numerous Video Surveillance systems in the School Districts/Police Stations of Southeast Texas, and Houston Texas Area. Beaumont ISD, Nederland ISD, Alief ISD, Goose Creek ISD, Barbers Hill, LCM ISD, Sabine Pass ISD, Tarkington ISD, Humble ISD, Katy ISD, Beaumont Police Department, Houston Toll Road, Nederland Police Department, Groves Police Department, Port-Neches Police Department, Port Neches Groves Fire department, Beaumont Fire department. Lamar University-Beaumont, Lamar Institute of Technology-Beaumont, Lamar Consolidated-Houston Etc.......
  • Cable Running, terminating ends, Creating Maps for IDF/MDF closets to show various drops on a map for customers.
  • Oversaw routine backups of critical data, safeguarding against potential data loss scenarios.
  • Conducted comprehensive network assessments, identifying areas for potential improvement or expansion.
  • Enhanced network performance by troubleshooting and resolving connectivity issues.
  • Optimized wireless networks, ensuring optimal coverage and bandwidth utilization.
  • Performed root cause analysis for recurring issues, implementing long-term solutions to prevent future occurrences effectively.
  • Stayed current with industry trends through attending conferences and workshops, applying newly acquired knowledge to improve ongoing networking projects within the organization.
  • Documentation on installed systems and recommendations to customers on safer, more secure solutions.
  • Going over with the Customer on the Cost-Benefits of Video-Surveillance/Access Control Solutions.
  • Educating the customer on the Products sold and the benefits that the products bring to their work environment.
  • Scheduling technicians and relaying key information to techs about projects and what is expected.
  • Provided faculty and staff with security software and network configuration support.
  • Documented support procedures, processes and solutions in centralized systems, enabling user self-service.
  • Diagnosed and executed resolution for network and server issues.
  • Set up hardware and software in optimal configurations to meet network performance requirements.
  • Upgraded legacy systems to modern platforms, reducing maintenance costs and improving overall performance.
  • Liaised between different departments to ensure seamless communication across all networks within the company infrastructure.

CO V

TDCJ (Texas Department of Criminal Justice)
06.2008 - 01.2012
  • Enforce rules and keep order within jails or prisons.
  • Supervise activities of people in custody.
  • Inspect facilities to ensure that they meet security and safety standards.
  • Conduct searches in the facility, such as of persons and property, for rule violations.
  • Report on the conduct of people in custody.

Education

High School -

Hamshire Fannett High School
Hamshire, TX
01.2007

Computer Networking/Troubleshooting

Lamar Institute of Technology
Beaumont, TX
01.2013

Skills

  • Project management
  • Project planning
  • Project planning and development
  • Project scheduling
  • Systems implementation
  • Vendor management
  • Task prioritization
  • Planning and scheduling
  • Systems installation, configuration, and upgrading
  • Processes and procedures
  • Staff management
  • Technical support
  • Expense reports
  • Quality assurance and control

Certification

  • Milestone Systems -Milestone Training and Certification x1 Milestone Professional Cert / x1Milestone MCIE Cert (Expired 2-3-2019)
  • Onssi-Video Surveillance Technician Training and Certification x1 Onssi Design Implementation/ x1 Onssi Video Engineer (Expired 3-31-2015)
  • Axis Communications Certification (Expired 2-6-2018)
  • Exacq Vision-Certification Training and Certification (Basic/Intermediate) (Expired 12-22-2017)
  • Brivo On Air Training and Certification Expired 2022/2023 (Not sure when it lapsed)
  • CCure 9000 (Currently up to date)
  • DMP (Currently up to date)
  • Genetec (SC-OTC-001-5.9) Expired 2023
  • Salient Systems (Complete View 20/20) (Currently up to date)
  • Open Options-DNA Fusion Training and Certification x1 DNA Fusion Basic/ x1 DNA Fusion Intermediate Course
  • Texas Security License License # 001172423
  • Avigilon Access Control/Video (Currently up to date)
  • Lenel- Basic (Currently up to date) (Expires November 2027)
  • Alarm.com (Basic) (Currently up to date)
  • Bosch (Basic) Expired
  • Windows- 7,Vista,8 Expired
  • C++ Expired
  • Active Directory Expired
  • SQL Database (2008,2012,2016) Expired
  • A+ Expired
  • ISTC (Basic +) (Currently up to date)
  • TWIC Card (Currently up to date)

Timeline

Project Manager/Supervisor / Security Programmer

Alterman Electric-Security
04.2025 - Current

Senior Installation/Service Technician

Epic Electric BT (Business Technology)
01.2025 - 04.2025

Senior Installation Tech III/ Senior Service Tech III

Securadyne Systems/Allied Universal
05.2018 - 12.2024

Networking Technician Senior Tech III

Creative Micro Solutions (CMS)
06.2017 - 05.2018

Networking Technician Senior Tech/Video Surveillance Senior Tech/Project Management

Micro-Integration and Programming Solutions
01.2012 - 06.2017

CO V

TDCJ (Texas Department of Criminal Justice)
06.2008 - 01.2012

High School -

Hamshire Fannett High School

Computer Networking/Troubleshooting

Lamar Institute of Technology

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