Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Steven T. Surprenant

Huntsville,AL

Summary

Seeking to secure the position of SATOPS SOF Deployable Node (SDN) Supervisor at your company. My previous company knowledge, experience, aptitude for learning, US Navy and Army Training provide me with unique skills and disciplines that would benefit the SDN section. I am a team player, confident leader, strong communicator and enjoy problem solving. I am looking forward to meeting with you to discuss opportunities.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Satellite Operations Technician

SES Space and Defense – U.S. Special Operations Command HQ
01.2024 - Current
  • Create modem configurations files and transmission security files sent to deployed users to ensure mission success.
  • Conduct troubleshooting with deployed personnel, increasing up time on satellite systems.
  • Provide customer service, and ensure 24/7, 365 operations for all customers.
  • Follow standards and procedures to maintain safe work environment.
  • Monitor and maintain several networks worldwide with the use of iDirect software services.
  • Attended and successfully completed 40 hour iDirect class covering iBuilder and iMonitor.

Satellite Communications Radio Systems Operator

Assignment 3rd Battalion / 20th Special Forces Group (Airborne) Florida Army National Guard
03.2022 - Current
  • Collaborate with team to develop innovative methods to improve system delivery and security.
  • Build Operations Centers used for high-priority mission tracking in austere environments internationally.
  • Attended and successfully completed 40-hour NET training course with L3Harris in the operation and troubleshooting of the AN/PRC-167 Communication System.
  • Responsible for set up, operation, maintenance, repair, and takedown of the network used for both data and voice communications between ground, air, support and command personnel.
  • Provide communications support across multiple frequency ranges for the Army’s Special Forces Teams across the globe in many different environments.
  • Conduct Training for SATCOM systems to include router, switch and KG-250x.
  • Conduct regular audits on user accounts, permissions, and access control lists, ensuring maximum reliable security.
  • Crosstrain with other communication and networking communities to ensure proficiency inside and outside of personal job specialties.

Information Systems Technician

Assignment USS Somerset, US Navy
12.2017 - 12.2021
  • Provided supervision for the ship’s Combat Communications Division.
  • Ensured the accuracy of over 1,000 transmitted Naval Messages with zero discrepancies as Message Center Supervisor.
  • Managed and operated all voice and data communications across multiple frequency ranges from High Frequency to Extremely High Frequency in accordance with US Naval requirements.
  • Designed communication plans for ship operations.
  • Provided helpdesk service to the entire ship force.

Education

Bachelor’s Degree - Cybersecurity Technology

University of Maryland Global Campus
Hyattsville, MD
05-2026

A+ training, CCNA training, and Windows 10 training - undefined

05.2019

High School Graduate - undefined

McKinney High School
McKinney, TX
05.2017

Skills

  • Satellite Communications Knowledge
  • Satellite Deployable Nodes (SDN)
  • Supporting SOF units
  • L3Harris Radios
  • iDirect Software (iBuilder and iMonitor)
  • Strong Written and Verbal communication skills
  • Customer Service
  • Conflict Management and Problem Solving
  • Basic A, CCNA, and Windows 10
  • Basic Microsoft Office knowledge

Certification

  • Active DOD TS/SCI (Top Secret/ Sensitive Compartmented Information) Clearance
  • CompTIA Security+ (SY701) valid through September 2027

Timeline

Satellite Operations Technician

SES Space and Defense – U.S. Special Operations Command HQ
01.2024 - Current

Satellite Communications Radio Systems Operator

Assignment 3rd Battalion / 20th Special Forces Group (Airborne) Florida Army National Guard
03.2022 - Current

Information Systems Technician

Assignment USS Somerset, US Navy
12.2017 - 12.2021

A+ training, CCNA training, and Windows 10 training - undefined

High School Graduate - undefined

McKinney High School

Bachelor’s Degree - Cybersecurity Technology

University of Maryland Global Campus